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Healthcare professionals

Our purpose is longer, healthier, happier lives. We do this in partnership with healthcare professionals like you.

About us

We’re a global health and care company, and our purpose is longer, healthier, happier lives. In the United Kingdom, we offer health insurance and other health and care funding products, including cash plans and pay as you go services. We also run care homes, and retirement and care villages; offer health assessments, physiotherapy and dental treatment at our health and dental centres; and provide care for insured, self-pay and international patients at our Cromwell Hospital; as well as providing workplace health services. Find out how we can work together to support your patients.

Learn more
Speak to the Healthcare Provider team

Lines are open Monday to Friday 8am to 6pm and Saturday 8am to 1pm

Information for your role


Apply for Bupa recognition

Apply for Bupa recognition and you will be reimbursed for treating Bupa insured patients at your hospital or facility.

Consultant recognition

Therapist recognition

Facility recognition
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Finder is our online directory of Bupa recognised consultants, therapists and facilities across the UK.

It allows customers, GPs and the general public to find a Bupa recognised provider and see where and when they practise, and how to reach them.

If you’re Bupa recognised, you already have your own personal Finder profile page. With more than 50,000 visits every week, your profile is a free way to market your practice or facility as most traffic to the site comes from search engines like Google.

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Want to chat with us?

Web chat is the instant messaging service we offer through Providers Online. You can chat with us over the internet with no need to download any special software. You can use web chat for any queries you’d normally phone us about, but it’s great for when you’re multitasking or if you’re stuck on a Providers Online task. We’re here to help between 8am and 6pm Monday to Friday.

How to get in touch

Ways to get in touch…

^We may record or monitor our calls

Please be aware information you send us by email may not be secure unless you use a service like Egress Switch. For more information and to sign up for a free Egress Switch account, go to You won’t be charged for sending secure emails to a Bupa email address using the Switch sevice.