How to contact us
Please feel free to get in touch
Individuals
New to Bupa health insurance?
| 0800 077 8961^ |
Lines are open Monday to Friday 8am to 8pm and Saturday 9am to 12.30pm.
Learn more about health insuranceEmail us about health insurance
Existing health insurance customers
| 03456 090 111 ^ |
Lines are open Monday to Friday 8am to 8pm, Saturday 8am to 4pm.
Health insurance product helpHealth assessments
| 03456 003 458^ |
Lines are open 8am to 8pm Monday to Thursday, 8am to 6pm on Friday and 8am to 1pm on Saturday.
Learn more about health assessmentsEmail us about health assessments
Care homes
| 0345 600 4622^ |
Lines are open Monday to Friday 8am to 8pm, Saturday and Sunday 9am to 5pm.
Learn more about care homesEmail us about care homes
Travel insurance
| 0800 001 022^ |
Sales lines are open 9am to 5pm, Monday to Friday. Service lines are open 8.30am to 6pm, Monday to Friday, Saturday 9am to 1pm. We’re closed on bank holidays
Learn more about travel insuranceDental
| 0345 600 4779^ |
Sales lines are open 8am to 8pm, Monday to Friday, Saturday 9am to 12.30pm. Service lines are open 8am to 6pm, Monday to Friday, Saturday 8am to 1pm. We’re closed on bank holidays.
Learn more about dentalEmail us about dental
Business
Two to 249 employees
| 0845 266 8974^ |
Lines are open Monday to Friday 8.30am to 6pm.
Learn more about health insuranceEmail us to arrange a call back
Corporate business
| 0345 3030 830 ^ |
Lines are open Monday to Friday 8am to 6pm.
Learn more about health insuranceEmail us about corporate business
Already a member?
| 0345 609 0444 ^ |
Lines are open Monday to Friday 8am to 8pm, Saturday 8am to 4pm.
Learn more about health insuranceIntermediaries
SME intermediary
team
| 0800 332 000 ^ |
Lines are open Monday to Friday 8am to 6pm.
Learn more about health insuranceCorporate intermediary team
| 0345 3030 830 ^ |
Lines are open Monday to Friday 8am to 6pm.
Learn more about health insuranceConsumer intermediary team
| 0800 33 2000 ^ |
Select option 2
Lines are open Monday to Friday 8am to 5pm.
Learn more about health insuranceHealthcare professionals
Healthcare provider team
| 03457 553 333 ^ |
Lines are open Monday to Friday 8am to 6pm and Saturday 8am to 1pm.
Learn more about health providersFeedback
We review and record all your feedback and use it to make sure we continually improve our service.
We are always pleased to hear about aspects of our service that you have appreciated.
We also want to hear about any problems you have, so if something goes wrong, we can deal with it speedily and make improvements for the future.
^ We may record or monitor our calls.
Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London, EC2R 7HJ.
