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ConnectedCare – Joined up healthcare to help deliver better outcomes

03 January 2024

We are excited to announce the launch of ConnectedCare, which showcases Bupa’s unique ability to join up health insurance and healthcare provision. This proposition allows us to demonstrate how we can help reduce healthcare costs, address challenges for access to care and help drive the best clinical outcomes – only Bupa can provide joined up healthcare, to help deliver better outcomes for our customers.

We’re sharing marketing collateral to support your conversations with clients as we head into 2024, but for now here’s the detail you need on ConnectedCare.

What is ConnectedCare?

We’re connecting our health clinics, hospital and national provider networks, digital healthcare app and integrated treatment pathways, to help provide better clinical outcomes for our customers.

  • More convenient; Treatment is faster and easier to manage; mental health therapy within 10 days, and physiotherapy consultation within 48 hours.
  • Helping deliver better outcomes; Always innovating to improve treatment pathways, our Specialist Centres for Cancer offer same day all-clear or onward referral for diagnostic tests.
  • More cost effective; members will follow the most clinically appropriate treatment pathway, aiming to get them well faster. It also reduces the risk of overtreatment, which for MSK has a 20% cost reduction.

Here’s the detail you need:

ConnectedCare is ready and available to share in your client conversations and is a core part of our story for 2024. To support you, we’ve developed an engagement pack to help you demonstrate Bupa’s expertise and credentials:

External activity

Look out for our campaign activity as we’ll be raising awareness in the market in the coming weeks across our media and social channels. Please do take the opportunity to share on with your clients.

If you’d like instant updates from Bupa business, follow us on LinkedIn at Bupa Business UK.

If you have any queries about any elements of the proposition, please speak to your Account Manager.


ConnectedCare offers joined up healthcare which is provided by Bupa-owned services and selected third parties and is based on a review of the market information available in the public domain in October 2023. Verification available on request.

Contact Bupa Press Office

If you're a journalist and would like to find out more about any of our activity, or request a comment from one of our spokespeople, please contact the Bupa Press Office

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