What is Bupa Touch?

What can I do with Bupa Touch?

Take control of your cover and benefits with your single, easy-to-use account

How to set up Bupa Touch

QR Code to download Bupa Touch App

Get the Bupa Touch app

Download Bupa Touch and manage your cover on the go. If you have an iPhone, select the App Store. If you have an Android, select Google Play.

Or scan the QR code with your phone camera to download the app.

Download on the App Store   Get it on Google Play

Need help with your digital account?

If you’ve forgotten your memorable number, sign in using your email address and password. When we ask for two digits from your memorable number, select ‘forgotten memorable number’ and follow the steps to reset it.

If you’ve forgotten your password, use the ‘forgotten password’ link on the sign in page and follow the steps to reset it. You’ll then be able to use your new password to sign in.

If you’ve forgotten your sign in email address, use the 'forgotten your email address’ link on the sign in page. We’ll let you know your sign in email address once we’ve verified you.

Anyone over the age of 16 on your cover can create a digital account. The main member can also access all information for anybody under the age of 16 on their cover.

You can see claims for your current health or dental cover from up to 7 years ago. You’ll see details of your own claims and you can download your claims advice statements.

If you’re the main person on your cover and you have dependants under 16 years old, you can also download their claims advice statements.

You can access your dental and health cover documents and your health assessment reports. You can also get rewards and benefits like Anytime HealthLine and our Bupa Blua Health digital GP service. You can’t access cash plans, Bupa On Demand or travel cover through your online account.

No. At the moment, this online account is for Bupa UK customers only.

For help with Bupa Global or Bupa international services, please visit https://www.bupaglobal.com or call +44 (0) 1273 208181. Phone lines are open Monday to Friday 8am to 8pm and Saturday 8am to 4pm. We may record or monitor our calls.

Still need help?

If you can’t find the answer you need, please contact our Digital Support team who will be happy to help you. Call us on 0345 608 0898.

Bupa Blua Health is provided by Bupa Insurance Services Limited, registered in England and Wales with number 3829851. Digital GP services are powered by Babylon Healthcare Services Limited, registered in England and Wales with number 09229684, registered office: 1 Knightsbridge Green, London SW1X 7QA.

Bupa health insurance and dental insurance are provided by Bupa Insurance Limited. Registered in England and Wales No.3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London, EC2R 7HJ.

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