Contact us
Individuals
New to Bupa health insurance?
| 0808 256 2489^ |
Lines are open Monday to Friday 8am to 8pm and Saturday 9am to 12.30pm.
Learn more about health insuranceEmail us about health insurance
Are you a Bupa customer in need of treatment?
If you’ve got Bupa health insurance and need help or treatment, you can come to Bupa before you visit a GP.
We may be able to help you get faster access to the diagnosis and treatment you need.
Existing health insurance customers
| 03456 090 111^ |
Lines are open Monday to Friday 8am to 8pm, Saturday 8am to 4pm, Bank holidays: 8am to 1pm.
Health assessments
| 0333 220 4384^ |
Lines are open 8am to 6pm Monday to Friday.
Learn more about health assessmentsEmail us about health assessments
Care homes
| 0345 600 4622^ |
Lines are open Monday to Friday 8am to 6:30pm and Saturday 9am to 12:30pm. We're closed on Sundays.
Learn more about care homes Email us about care homesDental
| 0333 920 7434^ |
Sales lines are open 8am to 8pm, Monday to Friday, Saturday 9am to 12.30pm. Service lines are open 8am to 6pm, Monday to Friday, Saturday 8am to 1pm. We’re closed on bank holidays.
Learn more about dentalEmail us about dental
Business
Existing health insurance customers
If you have health insurance via your employer and would like to contact us, call us on
0808 256 6504^
Lines are open Monday to Friday 8am to 8pm, Saturday 8am to 4pm.
Looking to insure your small business? 2-249 employees
| 0808 231 5755^ |
Lines are open Monday to Friday 8:30am to 6pm
Learn more about health insuranceGet a guide price
Looking to insure your corporate business? 250 + employees
| 0345 3030 830^ |
Lines are open Monday to Friday 8:30am to 6pm
Learn more about health insuranceGet a guide price
Intermediaries
SME intermediary
team
| 0800 332 000^ |
Lines are open Monday to Friday 8am to 6pm.
Learn more about health insuranceCorporate intermediary team
| 0345 3030 830^ |
Lines are open Monday to Friday 8am to 6pm.
Learn more about health insuranceConsumer intermediary team
| 0800 33 2000^ |
Select option 2
Lines are open Monday to Friday 8am to 5pm.
Learn more about health insuranceHealthcare professionals
Healthcare provider team
| 03457 553 333^ |
Lines are open Monday to Friday 9am to 5pm.
Learn more about health providersWe want to hear from you
We’re always looking for ways to improve our service, which is why we want to hear from you – whether you have good or bad feedback.
What have we done well?
We’re always pleased to hear from customers who’ve enjoyed our services, as it helps us focus on the things we’re doing right.
Where do we need to improve?
When things go wrong, it’s important to know why. That’s why we take your complaints seriously, as it helps us improve our service for the future.
^ We may record or monitor our calls.
Bupa health insurance and Dental insurance are provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London, EC2R 7HJ.
Bupa Health Assessments, is provided by Bupa Occupational Health Limited. Registered in England and Wales No. 631336. Registered office: 1 Angel Court, London EC2R 7HJ
Bupa Dental Care is a trading name of Oasis Healthcare Limited. Registered in England and Wales No: 03257078. Registered office: Bupa Dental Care Vantage Office Park, Old Gloucester Road, Hambrook, Bristol, United Kingdom BS16 1GW
