Introducing your new Business Support Hubs

28 September 2023

As part of our commitment to offer great service to you and your employees, we’re pleased to introduce our new Business Support Hubs.

These hubs will make it easier for you to access the expertise you need within our corporate accounts team. Available from 8am-6pm, we have experts on hand to provide the support you need who are contactable either via email, phone, or webchat.

Our Business Support Hubs offer specialist support for:

  • Invoices
  • Membership
  • Reporting
  • Claims
  • Policy queries

The new contact details for our new Business Support Hubs are:

For Corporate customers:

In addition, we are enhancing our corporate onboarding team to manage all renewal tasks:

  • Group Questionnaires
  • Membership packs
  • Migration to Bupa Touch
  • Due diligence
  • Bespoke literature

Our enhanced onboarding team will now pro-actively contact you around renewal, requesting membership data with the aim of improving document fulfilment times, meeting regulatory requirements, and offering a more proactive and convenient service.

  • You can contact the Onboarding team on 0345 266 1310 or by email [email protected]

    These important changes will help us deliver on our commitment to be Better for Business.

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