Supporting carers at work

18 June 2021

On average, one in seven of your employees or team members may be juggling caring responsibilities with work.1 So how can businesses support this large number of people, who are often effectively working two jobs – one that they're paid for, and another that they do out of love for a family member, partner or friend?

How caring can affect work

Every day, 600 carers give up their job in order to look after a loved one.1 These are people who very often work during the day, before spending much of their free time looking after an unwell or vulnerable loved one. Some balance looking after an older relative with taking care of their children – a group of the population sometimes referred to as 'sandwich carers'.

Carers may struggle to balance their work and caring roles. One in every five carers gives up their job in order to look after their loved one full-time.1 Welfare benefits are available from the government to support carers, but this doesn't compare to a salary and can lead to money worries.

As well as the financial strain of caring, it can also be physically exhausting and emotionally draining. Six in 10 carers may experience physical health problems because of their caring responsibilities.1

How employers can help carers

Ideally your organisation should include support for carers within relevant HR policies. This could include carers leave and time off for appointments (which may be paid or unpaid). On top of this, if you know there are multiple carers at your workplace, you might facilitate a support group or support network between those employees.

Flexible working arrangements can be hugely helpful to carers and allow them to balance their responsibilities inside and outside of work.

Charities that you could direct carers to for support include Carers UK and Carers Trust. Both of these organisations also have details that you, as a manager or employer, may find useful in understanding your legal obligations towards carers. Carers have certain rights at work including the right to be protected against discrimination and harassment.

The benefits for companies of supporting carers

As the population ages and the number of carers in the UK increases, it's particularly important that the needs of this growing group aren't neglected by employers.

By supporting carers at work, you'll not only be doing the right thing and helping them. You may also help to improve their job performance too. They may have greater commitment to the company and be more inclined to stay in their role for longer. As more and more people become carers, going above and beyond to support people in this situation can put your organisation at an advantage, as well as supporting the wider UK economy.


1.  Facts and figures. Carers UK., accessed June 2021

Want to find out more information on our business products and services?