Free 24/7 Employee Assistance Programme (EAP) with Select health insurance
EAP included with first year of cover. For new small business customers who purchase directly from Bupa only. Offer ends 28 May 2021. T&Cs apply For more information call 0345 266 8974^

What is an employee assistance programme (EAP)?

An employee assistance programme (EAP) is an employee benefit that provides your team with support and practical advice on issues that might be impacting their wellbeing and performance. An EAP provides counselling and expert support on personal or work-related problems and can help to stop them developing and leading to absence from work.

We’re here to support your team’s wellbeing anytime, anywhere..

Sometimes issues or concerns at work or at home can affect your employees and lead to absence or presenteeism, but sympathetic, impartial support and advice may be all that’s needed.

Employees and their family members over the age of 16 can easily access online resources covering a range of self help topics. They can also call our free employee assistance programme helpline 24/7 to get immediate emotional and practical support and advice from a qualified expert.

Some of the benefits companies and employees can gain from the employee assistance programme helpline are:

For Business

For your employees

The Business Case for having an EAP in place

Delivering real results for your People and Business

73% avoided taking time off work

97% Improved productivity

91% Improved sleep patterns

eap total benefit image table

†Results taken from Bupa EAP survey 12 months to July 2018

‡Estimated saving calculated using EAPA ROI Model https://www.eapa.org.uk/eap-roi-tool/ based on a group of 93 employees with full EAP and an average usage of 5.4%

††Bupa annual guide price based on a group of 93 employees and subject to any existing utilisation of the service which will need to be provided to Bupa

Why Bupa?

100%

94%

98%

6 to 10 days

of users surveyed said their employer should retain the service

of users surveyed found the service easy to access

of users surveyed rated the overall quality of the service as Good to Excellent

is the average number of days of absence from work avoided from users accessing the service

Based on EAP Survey Results 12 months to July 2018

100%

94%

98%

6 to 10 days

of users surveyed said their employer should retain the service

of users surveyed found the service easy to access

of users surveyed rated the overall quality of the service as Good to Excellent

is the average number of days of absence from work avoided from users accessing the service

Based on EAP Survey Results 12 months to July 2018

Based on EAP Survey Results 12 months to July 2018

Based on EAP Survey Results 12 months to July 2018

Based on EAP Survey Results 12 months to July 2018

You may also be interested in our other products and services

We have a range of products and services designed with your employees health and wellbeing in mind.

Health insurance

Dental insurance

Health assessments

Flu Vaccinations


View all

Bupa Employee Assistance is provided by Bupa Occupational Health Limited. Registered in England and Wales No. 631336. Registered office: 1 Angel Court, London, EC2R 7HJ.

Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London, EC2R 7HJ.

Terms and conditions

1. In these terms and conditions, references to “Bupa” are to Bupa Insurance Limited, which may act through its agent Bupa Insurance Services Limited.
2. Eligible clients will receive access to Bupa’s Healthy Minds Employee Assistance Programme (“EAP”) during the first year of cover (the “Offer”) when purchasing a new Bupa Select Company PMI Policy (the “Select Policy”) subject to these terms and conditions. The Offer cannot be used against any other Bupa product or service.
3. The Offer will not be applied in subsequent policy years. If you wish to continue to have access to EAP for your employees after the first year of cover, you must request this at renewal of your Select Policy and pay any applicable fees and charges.
4. The Offer is available to UK registered small or medium sized corporate entities with between 2 and 249 employees (“SMEs”) who purchase a new Select Policy directly from Bupa for their employees.
5. The Offer is available to new SME clients, including those switching from an alternative company health insurance provider, and is not available for the following
    a. SME clients who purchase their Select Policy through an intermediary; or
    b. existing Bupa clients who hold a policy for any Bupa product or service for the benefit of their
     employees; or existing SME clients who hold a PMI policy with Bupa for the benefit of their employees.
6. The Offer is only available for new or switching SME clients for whom a quote is provided for a Select Policy between 1 April 2021 and 28 May 2021 inclusive. Quotes are valid for 28 days and the Select Policy have a start date between 1 April 2021 and 28 May 2021 inclusive. Bupa’s standard Terms of Business and Bupa Select Policy Terms & Conditions will apply
7. All employees covered, including any new joiners after the Select Policy has started, will be eligible to access the EAP during the first year of cover as long as they are covered by the Select Policy. Employees who leave or otherwise stop being covered by the Select Policy will not be eligible to access the EAP.
8. Bupa reserves the right to decline to offer a Select Policy in its absolute discretion, and Bupa’s decision regarding any aspect of this promotion is final.
9. Bupa reserves the right to cancel, suspend, amend or withdraw the Offer at any point without prior notice.
10. The Offer is non-exchangeable, non-transferable, has no cash value/alternative and cannot be used in conjunction with any other promotions or offers.
11. Bupa will use any personal information in accordance with its privacy notice which can be found at bupa.co.uk/privacy
12. To the fullest extent permitted by law, Bupa and its group companies shall not be liable to the SME client or any of its employees for any claims, damages or any other losses whatsoever under or in connection with the operation of the Offer.
13. These terms & conditions shall be governed by English law and the parties submit to the exclusive jurisdiction of the courts of England and Wales.

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