Health information

Welcome to Bupa’s health information. Here you’ll find a wealth of free, trusted information about conditions, treatments and procedures. You’ll also find advice from our experts about staying healthy and living well.

You can browse our A to Z of topics, or find more information in the quick links to our tailor-made health hubs below.

Featured content

Dementia hub

Dementia

You may have heard the term ‘dementia’ used – you may even know someone with the condition. The number of people being diagnosed is steadily on the rise, affecting increasingly more people and their loved ones.

But what is dementia? In our information hub, you can find out what the condition is and how it affects people.

Sleep series

What’s keeping you up at night?

One in three Brits are suffering from poor sleep. Take a look over our tips in The Sleep Series to help make sure you’re getting the right amount of sleep each night.

Learn more

Bupa Health blog

Tips, advice and opinions from Bupa's clinical and lifestyle experts.

The Bupa Health blog has everything you need to keep you feeling good, healthy and living well.

Knee pain?

The Bupa Knee Clinic

The Bupa Knee Clinic can help you find information and support if you have injured your knee, or have a long-term knee problem.

Learn more

Workplace mental health

How is your workplace supporting mental health?

In this hub, you’ll find a wealth of information and advice to help you be more aware of your own workplace mental health, and that of your colleagues.

Tools and calculators

Health tools and calculators

We have a wealth of online tools, quizzes, calculators and mobile apps to help you look after your health and wellbeing.

Find out more

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Health videos

How a baby develops during pregnancy

Your body goes through a lot of changes in pregnancy

How cancer develops

Cells begin to grow in an uncontrolled way

The effects of smoking on your body

Smoking causes serious health problems that you can't always see

How a common cold develops

A cold is an infection caused by a virus. It's a common and usually mild illness that affects the nose and throat

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These videos are intended for general information only and do not replace the need for personal advice from a qualified health professional.

About our health information

At Bupa we produce a wealth of free health information for you and your family. We believe that trustworthy information is essential in helping you make better decisions about your health and care. Here are just a few of the ways in which our core editorial principles have been recognised.

Information Standard

We are certified by the Information Standard. This quality mark identifies reliable, trustworthy producers and sources of health information.
HONcode

This site complies with the HONcode standard for trustworthy health information:
verify here.

What our readers say about us

But don't just take our word for it; here's some feedback from our readers.

“Simple and easy to use website - not alarming, just helpful.”

“It’s informative but not too detailed. I like that it’s factual and realistic about the conditions and the procedures involved. It’s also easy to navigate to areas that you specifically want without having to read all the information.”

“Good information, easy to find, trustworthy.”

Meet the team

Nick Ridgman
Head of Health Content

Dylan Merkett – Lead Editor
Graham Pembrey - Lead Editor
Laura Blanks – Specialist Editor, Quality
Michelle Harrison – Specialist Editor, Insights
Natalie Heaton – Specialist Editor, User Experience
Fay Jeffery – Web Editor
Marcella McEvoy – Specialist Editor, Content Portfolio
Alice Rossiter – Specialist Editor (on Maternity Leave)

Our core principles

All our health content is produced in line with our core editorial principles – readable, reliable, relevant – which are represented by our diagram.

Click to open full-size image

The ‘3Rs’ encompass everything we believe good health information should be. From tweets to in-depth reports, videos to quizzes, every piece of content we produce has these as its foundation.

Readable

In a nutshell, our information is jargon-free, concise and accessible. We know our audience and we meet their health information needs, helping them to take the next step in their health and wellbeing journey.

Reliable

We use the best quality and most up-to-date evidence to produce our information. Our process is transparent and validated by experts – both our users and medical specialists.

Relevant

We know that our users want the right information at the right time, in the way that suits them. So we review our content at least every three years to keep it fresh. And we’re embracing new technology and social media so they can get it whenever and wherever they choose.

Our accreditation

Here are just a few of the ways in which the quality of our information has been recognised.

The Information Standard certification scheme

You will see the Information Standard quality mark on our content. This is a certification programme, supported by NHS England, that was developed to ensure that public-facing health and care information is created to a set of best practice principles.

It uses only recognised evidence sources and presents the information in a clear and balanced way. The Information Standard quality mark is a quick and easy way for you to identify reliable and trustworthy producers and sources of information.

Certified by the Information Standard as a quality provider of health and social care information. Bupa shall hold responsibility for the accuracy of the information they publish and neither the Scheme Operator nor the Scheme Owner shall have any responsibility whatsoever for costs, losses or direct or indirect damages or costs arising from inaccuracy of information or omissions in information published on the website on behalf of Bupa.
British Medical Association (BMA) patient information awards

We have received a number of BMA awards for different assets over the years. Most recently, in 2013, we received a 'commended' award for our online shared decision making hub.

Contact us

If you have any feedback on our health information, we would love to hear from you. Please contact us via email: healthinfo@bupa.com. Or you can write to us:

Health Content Team
Battle Bridge House
300 Grays Inn Road
London
WC1X 8DU

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Legal disclaimer

This information was published by Bupa's Health Content Team and is based on reputable sources of medical evidence. It has been reviewed by appropriate medical or clinical professionals. Photos are only for illustrative purposes and do not reflect every presentation of a condition.

The information contained on this page and in any third party websites referred to on this page is not intended nor implied to be a substitute for professional medical advice nor is it intended to be for medical diagnosis or treatment. Third party websites are not owned or controlled by Bupa and any individual may be able to access and post messages on them. Bupa is not responsible for the content or availability of these third party websites. We do not accept advertising on this page.

For more details on how we produce our content and its sources, visit the 'About our health information' section.

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