How to bill Bupa

We'll pay Bupa recognised healthcare professionals for eligible treatment that they have carried out.

Invoicing electronically is:

  • quicker - you know straight away that your invoice has been received and contains all the information we need to process it correctly, making sure you get paid on time.
  • safer - sensitive patient information is secure and visible only to those who need to see it to process your invoice.

How to bill us electronically

Follow the step-by-step process to invoice us electronically.

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Invoice promptly after treatment

Submit invoices as soon as you can after treatment. We’re unable to pay invoices submitted after six months.

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Include all the necessary information

Please use the right procedure codes and complete all necessary fields.

You can search for procedure codes using our code search tool available via the link below.

We are unable to process invoices which don’t use these codes and follow our billing rules. If you believe additional procedures should be listed, please contact Clinical Coding and Schedule Development [CCSD] via their website

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Submit your invoice

You can submit your invoice using any of the methods listed on our billing and payment page.

Or just click on the link below to send your invoice using our free e-billing facility.

When using this facility you'll find it useful to have patient’s details to hand, such as their Bupa Membership Number, name and date of birth.

Create an invoice

Ways to get in touch…

^We may record or monitor our calls

Please be aware that information you send to this email address may not be secure unless you send us your email through Egress.*

* For more information and to sign up for a free Egress account, go to You will not be charged for sending secure emails to a Bupa email address using the Egress service

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