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Bupa healthcare professionals billing and payments

Billing and payment

Benefits of online billing

We know how important the prompt payment of invoices is to the efficient running of your practice and we want to support you in this. That’s why we ask you to make sure you invoice us electronically.

This is an easy way to make sure invoices reach us and are paid promptly. It is:

  • more accurate – there's no chance of wrongly coding a procedure or sending through an incomplete invoice by mistake, both of which can delay payment.
  • quicker – you know straightaway that your invoice has been received, ensuring you get paid on time.
  • cheaper and better for the environment – not only does it save you money on stationery and postage, but it’s good for the environment too.
  • safer – as sensitive patient information is secure and only visible to those who process your invoice

A choice of ways to bill us

There are a number of ways you can bill us electronically. To help you choose the most suitable one for you, take a look at the different methods below. Expand all

Billing explained

a photo of man looking at his two computer screens

Want to chat with us?

Web chat is the instant messaging service we offer through Providers Online. You can chat with us over the internet with no need to download any special software. You can use web chat for any queries you’d normally phone us about, but it’s great for when you’re multitasking or if you’re stuck on a Providers Online task. We’re here to help between 8am and 6pm Monday to Friday.

How to get in touch