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Billing and payment

Benefits of online billing

We know how important the prompt payment of invoices is to the efficient running of your practice and we want to support you in this. That’s why we ask you to make sure you invoice us electronically.

This is an easy way to make sure invoices reach us and are paid promptly. It is:

  • more accurate – there's no chance of wrongly coding a procedure or sending through an incomplete invoice by mistake, both of which can delay payment.
  • quicker – you know straightaway that your invoice has been received, ensuring you get paid on time.
  • cheaper and better for the environment – not only does it save you money on stationery and postage, but it’s good for the environment too.
  • safer – as sensitive patient information is secure and only visible to those who process your invoice

There are a number of ways you can bill us electronically. To help you choose the most suitable one for you, take a look at the different methods below.

Our Providers Online website not only allows you to update your profile on Finder, our online directory of Bupa recognised consultants, therapists, hospitals and healthcare services, but you can also use it to bill us too. You can view pre-authorisations linked to you and use them to pre-populate invoice details, track the progress of your accounts, and see when invoices will be paid.

Providers Online


If you’re a recognised consultant whose current contract requires you to use Providers Online, you can also submit invoices electronically using any of the methods explained below if you prefer.

Our free Create an Invoice service does the work for you. You can submit your invoices securely – without needing to register. Simply click on the link below.

Create invoice

Our support team is available if you need any help on 0345 755 3333 between 8am and 6pm Monday to Friday, and 8am and 1pm Saturday (we may record or monitor our calls).

You can send your bills electronically from most practice management software systems, with no re-keying of information. Systems offering this include:


Lumeon


Healthcode


PPM


PHF


DGL


meddbase


TM3


Bluespier


Just contact your practice management software supplier to set up e-billing. Our invoicing standards team can also help you get started. Call them on 0345 755 3333 ^.

ePractice Biller is the online billing system provided by Healthcode, which is a trusted provider of secure online billing to the private healthcare market.


Healthcode

We have negotiated discounts for recognised consultants with the billing service providers below, who will convert your paper bills into electronic bills from as little as £1 per bill.


Medical Billing and Collection


Professional Medical Management Services

Billing explained

Want to chat with us?

Web chat is the instant messaging service we offer through Providers Online. You can chat with us over the internet with no need to download any special software. You can use web chat for any queries you’d normally phone us about, but it’s great for when you’re multitasking or if you’re stuck on a Providers Online task. We’re here to help between 8am and 6pm Monday to Friday.

How to get in touch