Treat our insured customers
Apply for recognition so you can be reimbursed when our customers are treated at your hospital or clinic.
Find out more about our health insurance and what it covers
We’ve created a booklet to help give you an overview of the standard features and benefits included in our health insurance. It contains a wealth of useful information including sections on excesses, what’s covered and what’s not, chronic conditions, experimental treatments, same day procedures, surgical uplifts and new treatments.
How to bill Bupa?
If your hospital or clinic is Bupa recognised, why not review or enhance your Finder profile in three simple steps
Use our health information
Patients often want more information after they have left the hospital or clinic. We can help, our website offers information on over 400 conditions, their investigation and treatments, as well as advice on management.
Care options for your patients
A well-managed recovery can reduce the risk of complications and the possibility of a return to hospital. Find out about the medical and therapeutic support that specialist staff in Bupa care homes can offer patients.
Convalescent or post-operative care
If a patient is considering a move into residential care, we can help with impartial information and advice. Patients can find out about what Bupa care homes can offer, either for respite or longer-term residential arrangements.
Want to chat with us?
Web chat is our instant messaging service we offer through Providers Online. You can chat with us over the internet with no need to download any special software. You can use web chat for any queries you’d normally phone us about. It’s great for when you’re multitasking or if you’re stuck on a Providers Online task. We’re here to help between 8am and 6pm Monday to Friday.