Working together to support your business
What clients expect from their healthcare today is different to what it was. Our wide range of private healthcare services can help with all their changing needs. Whether it’s for an individual, a start-up, or a large corporate looking for a tailored package, we’re here to help.
To you as the intermediary, we offer all the support and information you need to engage with clients, support their changing needs, and deliver a stream of added value throughout the year.
It's easier than ever to manage your accounts
Manage your individual customers:
Consumer Intermediary Portal
Log in to our portal and find everything you need to support your consumer accounts:
- Learn about our products and services
- Offer FMU, Moratorium, Switch and XGS quotes to your clients
- Submit applications and upload supporting documents
- Access important literature and documents, including IPIDs
Manage your business clients:
Bupa Connect
Our award winning portal Bupa Connect offers quick and easy tools which let you work efficiently and independently:
- Generate new business quotes
- Renew schemes instantly
- Update member details, including enrolments and lapses
- Download copy invoices, group reports and membership lists
Only Bupa can provide joined up healthcare for your clients
Connecting the leading insurer and healthcare services provider
We understand that healthcare can be complex, and access to diagnosis and treatment is not always easy. At Bupa, we're dedicated to transforming healthcare journeys and providing a better member experience to support your clients.
What makes us unique is our fast access to services with Bupa Clinics and the Cromwell Hospital. We offer mental health care in under ten days, and physiotherapy in under two and for cancer, we provide same day all clear or referral for treatment or further tests. The right healthcare for your clients and their people that's faster, easier and seamlessly connected.
What's more, we re working hard to reduce healthcare costs for your clients. Whilst constantly evolving the innovative way we deliver healthcare to their workforce. With our new MSK pathway cutting treatment costs by 20%.
What does this mean for my clients?
ConnectedCare means seamless access to the right care, right away.
Convenient
We've made it easier to get help through our app. From checking symptoms to making a claim, we help our customers get back to feeling their best quickly.
Cost-effective
With our clinical expertise and access to specialist clinicians, we re constantly working to optimise treatment pathways to deliver the best outcome and reduce unnecessary costs or treatment.
Expert care
From Specialist Centres for Cancer that offer same day all clear or referral for treatment or further tests, to mental health treatment within 10 days, ConnectedCare is always there when your employees need care and support.
An extensive range of healthcare products tailored to your clients needs
Individual consumers
We offer Bupa by You Health Insurance for your individual clients.
SME businesses
Businesses are priced based on age rated pricing with 2-249 employees.
Health insurance, dental cover and cash plan, with two levels of cover.
Corporates businesses
Businesses are priced based on experience rated pricing, available from 50+ employees.
Business Mental Health Advantage, flu vaccinations, occupational health and much more.
All the documents you need to chat about our products and services with your clients.
The Consumer Adviser Support Hub
If you're an intermediary or broker that sells health insurance to consumers as opposed to businesses, our support hub is here to help. Explore everything from the basics of health insurance to the products we offer.
The Bupa Academy for Health and Wellbeing
Bupa Academy events are delivered exclusively to your business, offering information about healthcare trends, health conditions, workplace health risks, and how to deliver effective wellbeing strategies.
Health Insights
We bring you in-depth information about the latest healthcare trends from medical experts and global leaders, as well as providing our own specialist insights to help keep you and your business ahead of the curve.
Apply to become an intermediary
As a Bupa intermediary, you can sell Bupa products to your clients.
Follow our LinkedIn page
Bring the latest news and updates directly to your news feed, in real time. We want to hear from you directly, so we encourage you to like, share, comment and ask us questions.
Consumer intermediary
team
Select option 2
0800 33 2000
Lines are open Monday to
Friday, 8am to 5pm
SME intermediary team
For 2 to 249 employees
0800 33 2000
Lines are open Monday to
Friday, 8am to 6pm
Corporate intermediary team
For 50+ employees
0345 303 0830
Lines are open Monday to
Friday, 8am to 5pm
†Limits apply to services included in your Bupa Well+ subscription. Scans and tests are not included. Please check your subscription for details. Access to digital GP from 6am to 10pm every weekday and 8am to 8pm on weekends.
Bupa health insurance, dental insurance, cash plan and travel insurance are provided by Bupa Insurance Limited. Registered in England and Wales No.3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Bupa Health Assessments and Occupational Health services are provided by Bupa Occupational Health Limited. Registered in England and Wales No.631336. Registered office: 1 Angel Court, London, EC2R 7HJ.
Bupa Well+ is provided by Bupa Insurance Services Limited (Registered in England with company number 3829851) whose registered office is at 1 Angel Court, London, EC2R 7HJ, UK (referred to as "Bupa", or "we", "us" or "our") which is authorised and regulated by the Financial Conduct Authority (FCA).
Bupa Well+ Bronze and Silver are products or services not regulated by the FCA.
The My Bupa App is provided by Bupa Insurance Services Limited.
The Digital GP, Mental Health and Musculoskeletal features are provided by Bupa Occupational Health Limited who work together with SilverCloud Health Limited to provide Online mental Wellbeing Programmes. Registered in England and Wales No. 631336. Registered office: 1 Angel Court, London EC2R 7HJ. Silvercloud Health Limited Registered in 1 Stephen Street Upper, Saint Peter s, Dublin 8, Ireland D08 DR9P.
The Wellbeing Services are provided by Bupa and Spectrum Wellness UK Limited. Registered in England with company number 11815511.
Registered office is at Huckletree Ancoats, 9 Great Ancoats St, Manchester, M4 5AD.
© Bupa 2025
