Useful documents
Here’s a selection of useful documents and product information that’ll help you talk about us with your clients.
We conduct annual product reviews across our product portfolio. This shows that our insurance products should provide fair value to customers in the target market (including vulnerable customers). It also fulfils our regulatory obligations as product manufacturer (PROD 4.2 Manufacture of Insurance Products).
Our review process considers:
- the benefits and service provided
- customers experience of using their product
- pricing
- fees and charges
- how products are distributed
In some cases, reviews are grouped where the products reviewed are intended to deliver equivalent outcomes. The reviews will be completed each year and will be updated each month.
Healthcare built for your clients
An extensive range of products tailored to your clients’ needs.
Whether you want to know more about our products or you’re interested in renewing your clients’ cover, we’ve got you covered.
Small business products (PDF, 0.1MB)
To speak to the Consumer Intermediary team call
0800 33 2000^
and select option 2
To speak to the SME Intermediary team, for 2 to 249 employee schemes, call
0800 33 2000^
and select option 4, then option 1
To speak to the Corporate Intermediary team, for 50+ employee schemes, call
0345 303 0830^
and select option 2 or email
[email protected]
^We may record or monitor our calls. Lines are open on Monday to Friday 8am to 6pm.
Bupa health insurance, dental insurance and cash plan are provided by Bupa Insurance Limited. Registered in England and Wales with registration number 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales with registration number 3829851. Bupa Health Assessments and Occupational Health services are provided by Bupa Occupational Health Limited. Registered in England and Wales with registration number 631336. Registered office: 1 Angel Court, London, EC2R 7HJ.
