Looking after your employees' physical and mental health


Physical and mental health are closely connected. People with a long-term physical condition are two to three times more likely to develop a mental health problem1. And the relationship goes both ways, because poor mental health can negatively impact on physical health, leading to an increased risk of some conditions2. Here we’ll look more closely at why it’s important for you to take both of these aspects of health into account as an employer.

How would you deal with this situation?

Imagine a situation in which two of your employees needed support: one for a physical illness, and the other for a mental health condition. Would you feel equally ready to meet both of their needs?

Say one had back pain. They may well feel comfortable about telling you. But even before they had mentioned anything, you would probably notice them struggling to sit down at their desk. So you might quickly become aware of the issue, have an open conversation about their needs, and make practical changes to help them continue working. Most managers would probably be confident about dealing with this scenario.

If the other employee was experiencing depression. they may hesitate to tell you, perhaps due to stigma around mental health. And even if you did become aware that they were depressed, would you then feel confident about having the right conversation and taking any appropriate action?

Being confident in addressing mental health

Very broadly, as a manager you can help in both cases by facilitating open conversations, listening to your employee’s needs and offering to make practical adjustments.

Treating mental and physical health equally

It can be easy to think of mental and physical health as two separate areas, with physical health being the more tangible ‘real’ of the two. But that’s simply not the case. It’s a straightforward fact that all of us have mental health. We have days when our mental health is good and days when it’s bad – just as we do with our physical health.

Mental health and physical health are also closely interconnected. Changes to our bodies can affect our minds, and vice versa. For example, a person with back pain may develop a low mood as a result of their condition. Another example is that a person who is depressed may feel physically exhausted or restless because of the depression.

Employers are increasingly acknowledging that mental health and physical health both need to be taken into consideration, and treated as an equal part of their employees’ overall wellbeing.

The benefits of providing mental health support

Supporting employees with both their physical and mental health is not only the right thing to do, but also makes good business sense.

By effectively supporting employees with their mental health, you can retain and get the best from them. A workforce with good mental health is more likely to be creative, there is strong evidence that workplaces with high levels of mental wellbeing are more productive3.

Did you also know that, compared to workers absent because of a physical illness, those absent due to mental ill health are seven times more likely to need further time off?4 Aside from the business costs this brings, it may also mean that workloads may grow for other colleagues, potentially causing further stress within the team.

It’s clear that there are good reasons to meet both the physical and mental health needs of your team. Although this is changing, most employers have traditionally focused more on physical health. So what steps can you take to improve your support around mental health?

Where to start with improving your mental health support

  • Learn more about mental health conditions, including some of the early warning signs that a member of your team might be struggling.
  • Consider arranging training for yourself and other employees to promote mental health awareness.
  • Find out how things are at the moment. Have open conversations and consider running a mental health audit.
  • Be flexible with employees who are experiencing mental health problems. Consider options like working from home and changes to their hours that might help them to recover or stay in work.
  • Remind yourself of the support that your organisation offers around mental health. This will allow you to feel confident in relaying this to colleagues. For example, does your organisation have an employee assistance programme (EAP)? If so, does everyone in your team know about it?
  • Be clear about your organisation’s mental health policies and procedures. Make sure that mental health is considered in other relevant policies, for example sickness absence and health and safety.

Visit the Bupa workplace mental health hub for more practical tips to help get you started, and to build confidence in supporting good mental health within your workforce.


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