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Facility recognition

We are committed to working with hospitals and facilities to offer Bupa customers access to high quality best value healthcare. As part of this commitment, it is important that facilities that provide surgical and medical services to Bupa customers have clarity about what they can expect from us. This also gives our customers certainty that Bupa recognised facilities agree to specific and consistent quality requirements and operational standards.

To provide this certainty, and to enable your facility to treat Bupa customers, you need a Healthcare Services Agreement (HSA) with us which will:

  • confirm your facility/facilities and services that are recognised by us
  • set out the contractual terms to which both parties will adhere
  • enable your facility/facilities to treat Bupa funded patients
  • set out the prices that you agree to charge us for the services provided

Some procedures and services, such as cataract treatment, out-patient MRI, CT and TAVI, are covered under a separate agreement. For more information please contact the Hospital Management team on 0345 600 5220 ^. Lines are open 9am to 5pm, Monday to Friday.

Before you apply

It takes just three steps to apply for Bupa recognition for your facility. The application should take no more than an hour, depending on the size of your facility.

We recommend that you have the following information ready before beginning the RFI:

  • CQC or equivalent registration number
  • Consultant names and their Bupa provider numbers

Ways to get in touch…

^Calls may be recorded and may be monitored