We're committed to working with hospitals and clinics to offer Bupa customers access to high quality healthcare. As part of this commitment, it's important that hospitals and clinics that provide surgical and medical services to Bupa customers have clarity about what they can expect from us. This also gives our customers certainty that Bupa recognised hospitals and clinics agree to specific and consistent quality requirements and operational standards.
To provide this certainty, and to enable your hospital or clinic to treat Bupa customers, you need a Healthcare Services Agreement (HSA) with us which will:
- confirm your hospitals and clinics and services are recognised by us
- set out the contractual terms to which both parties will adhere
- enable your hospitals and clinics to treat Bupa funded patients
- set out the prices that you agree to charge us for the services provided
Some procedures and services, such as cataract treatment, out-patient MRI, CT and TAVI, are covered under a separate agreement. For more information please email us at: [email protected].