EAP – Employee Assistance Programme
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What is an employee assistance programme (EAP)?
An employee assistance programme (EAP) is an employee benefit that provides your team with 24/7 confidential support and practical advice on issues that might be impacting their wellbeing or work performance. An EAP provides counselling and impartial support from experts on personal or work-related problems and can help to stop them developing and leading to absence from work.
We’re here to support your team’s mental wellbeing any time of the day or night.
Sometimes issues or concerns at work or at home can affect your employees and lead to absence or presenteeism, but sympathetic, impartial support and advice may be all that’s needed.
Employees and their family members over the age of 16 and living at the same address, can easily access online resources covering a range of self help topics. They can also call our free employee assistance programme helpline 24/7 to get immediate emotional and practical support and advice from a qualified expert.
Some of the benefits companies and employees can gain from the employee assistance programme helpline are:
For your employees
Confidential counselling
Empower your employees to take control of their health and address any concerns they may have.
Information from experts
Practical and emotional advice from qualified experts over the phone, plus access to online information and tools focused on enhancing and supporting your teams wellbeing.
The Business Case for having an EAP in place...
From £33 Billion
is the annual cost of poor mental health to employers1
84% of managers
accept that employee mental health and wellbeing is their responsibility2
12.5 million working days
were lost due to work related stress, anxiety or depression in 2016/20173
1 Stevenson/Farmer review on mental health 2017
2 Business in the community mental health at work report 2017
3 HSE Work related stress, depression or anxiety statistics in Great Britain 2017
Delivering real results for your People and Business
73% avoided taking time off work†
97% Improved productivity†
91% Improved sleep patterns†
†Results taken from Bupa EAP survey 12 months to July 2018
‡Estimated saving calculated using EAPA ROI Model https://www.eap.org.uk/roi-calculator based on a group of 93 employees with full EAP and an average usage of 5.4%
††Bupa annual guide price based on a group of 93 employees and subject to any existing utilisation of the service which will need to be provided to Bupa
What can EAP help with?
Employee assistance can help your employees by offering both emotional and practical advice and support on a range of topics including:
family and matrimonial
bereavement
child and dependent care
domestic violence
health and lifestyle
bullying and harassment
money management and debt †
legal rights
Dependents and partners over 16 years old living at the same home address have access to the EAP service. There’s also online information, self assessment and tools and support to help your employees and their loved ones self manage their condition.
†Information only services. Legal and financial specialist helplines will only provide factual information and signposting to help you make an informed decision and cannot provide regulated advice which would need to be sourced separately
Help with accessing alternative treatment
The EAP helpline provides a mental health and wellbeing assessment
Following the assessment if an alternative evidenced based treatment is required that is not covered under the policy, we provide relevant information and guidance, for example Signposting to a GP or referral to Bupa health insurance subject to T&C’s
Alternatively, Bupa can organise for specialist referrals including face-to-face CBT and Clinical Psychology if funded by the employer.
Self-help Resources
We enable eligible employee assistance programme members to easily access online information, mental health self-assessments, as well as tools and techniques to self-manage their issue.
Why Bupa?
100%† |
94%† |
98%† |
6 to 10 days† |
|---|---|---|---|
of users surveyed said their employer should retain the service |
of users surveyed found the service easy to access |
of users surveyed rated the overall quality of the service as Good to Excellent |
is the average number of days of absence from work avoided from users accessing the service |
†Based on EAP Survey Results 12 months to July 2018 |
|||
100%† |
94%† |
98%† |
6 to 10 days† |
|---|---|---|---|
of users surveyed said their employer should retain the service |
of users surveyed found the service easy to access |
of users surveyed rated the overall quality of the service as Good to Excellent |
is the average number of days of absence from work avoided from users accessing the service |
†Based on EAP Survey Results 12 months to July 2018 |
†Based on EAP Survey Results 12 months to July 2018 |
†Based on EAP Survey Results 12 months to July 2018 |
†Based on EAP Survey Results 12 months to July 2018 |
You may also be interested in our other products and services
We have a range of products and services designed with your employees health and wellbeing in mind.
Bupa Health Assessments are provided by Bupa Occupational Health Limited. Registered in England and Wales No. 631336. Registered office: 1 Angel Court, London, EC2R 7HJ.
