Claim on your dental insurance online or by post
Make a claim online with Bupa Touch
If you’re an existing dental insurance member and you want to claim for dental treatment you’ve had, you can make a claim using Bupa Touch. Sign in or register to get started.
Make a claim by post
If you prefer, you can claim by post. Simply download a claim form and return it to us by post at: Bupa Dental Cover, Bupa, Bupa Place, 102 The Quays, Salford M50 3SP.
What are the benefits of Bupa Touch?
Bupa Touch is our app and online portal that lets you manage your account, make claims and see your policy information.
On the go
Securely manage your health cover from wherever you are via computer, tablet or mobile phone.
Environmentally friendly
By moving to electronic documentation, we'll be reducing our carbon footprint.
Everything in one place
No more searching for old paperwork. We organise all of your reports so you have them when you need them.
What happens when you make a dental insurance claim?
Submit your claim
Claims should be submitted to us as soon as possible and within 12 months of the treatment date.
Processing
If we have all the information we need, you can expect your claim to be processed in 7 to 10 working days.
Reimbursement
Your money will be paid directly into your bank account.
Did you know?
You can submit all your dental claims online for any preventative, restorative and emergency dental treatment.
What’s included in my policy?
You can use Bupa Touch to see what is and isn’t covered by your policy. You can also make claims, see your treatment history and manage your cover.
You can download the Bupa Touch app, or sign in online.
Looking for dental cover?
Whether you’re looking for dental insurance for you and your family, or you’re looking for a policy for your business, you can find dental insurance that’ll keep you smiling.
Business health cover
Whatever your business, we've got healthcare cover options to help support your employees. We offer different types of support depending on the size of your business.
Common symptoms of dental problems
You should see your dentist if you have symptoms that are causing you discomfort or concern.
Bleeding gums or gum disease
Tooth decay
Teeth grinding
Cracked teeth
^We may record or monitor our calls.
Bupa Dental Services are provided by Bupa Dental Services Limited. Registered office: 1 Angel Court, London, EC2R 7HJ. Registered number: 479557.
Bupa dental insurance and cash plan are provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London, EC2R 7HJ.
