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How to make a claim

If you’re an existing dental insurance member and you want to claim for dental treatment you’ve had, you can make a claim using Bupa Touch.

Already got a Bupa Touch account?
Simply sign in to start your claim.

Sign in to make a claim

Create a Bupa Touch account
It’s quick and easy to sign up for a Bupa Touch account. Once you’ve registered, you’ll be able to make a claim and view your cover documents.

Create an account

Are you a cash plan member?
Are you a cash plan member? Please use our online claim form to submit your dental claim.

Make a cash plan claim

For all other claims, including:

  • Bupa By You members (with dental add-on)
  • Postal claims
  • Dental injuries
  • Overseas claims

Please download the form below

For hospital cash benefits, please download the form below.

Please return completed form to: Bupa Dental Insurance, Bupa Place, 102 The Quays, Salford M50 3SP.

To make a claim for oral cancer please call our dedicated team on 0800 237 777^

If you’re a Bupa By You member (with dental add-on) and want to speak to us, please call us on the number provided in your policy document.

A step-by-step guide to making a claim

Receive your treatment

Pay the bill

Submit your claim

Receive payment

What's next?

^We may record or monitor our calls.

Bupa Dental Services are provided by Bupa Dental Services Limited. Registered office: 1 Angel Court, London, EC2R 7HJ. Registered number: 479557.

Bupa dental insurance and cash plan are provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London, EC2R 7HJ.

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