Life in a care home
our care homes to life. Each of them offer a warm welcome to anyone coming to stay.
Make yourself at home
We tailor our care around our residents, everything from the meals they like, activities they enjoy and their preferred bedtime.
A warm welcome
When a new resident arrives they’ll be met by their key carer, who’ll give them a guided tour of their new home. They’ll also tell them about meal times, activities and introduce them to some of the other residents and members of staff.
Personalised care plan
We make getting to know a new resident and their relatives a top priority. This helps us to build a picture of how they’d like to be supported day-to-day, so we can create a personalised care plan and cater for their specific needs.
Your own routine
All residents enjoy the comfort and privacy of their own room, with plenty of opportunity to socialise too. We arrange a calendar full of exciting activities that residents can join as they wish, helping them find the right balance between socialising with others and having time to themselves.
We’ll do whatever we can to make you feel at home
Stay connected with friends and family
We understand how important visits are, which is why family and friends are welcome in our care homes any time. We also help our residents use video technology to stay connected, making it easier to keep in touch at a time that suits their schedule.
Fresh, healthy food and home comforts
Our chefs prepare a selection of dishes for each meal, as well as fresh bakes to enjoy with your tea or coffee. We also provide light bites and a night menu. You can choose to dine socially or in your own space, and family and friends are welcome to join for a meal too.
An active, fulfilling lifestyle
Our homes plan an active social calendar around what their residents need and enjoy. Take part in everything from quizzes and crafts to darts and boccia to stay active and social. With clubs, special events and trips out, residents can choose to join in when they want - and so can their friends and family.
Staying active, healthy and mobile
Does life begin at 40?
Nationwide residents in Bupa care homes share their heart-warming stories and advice on how to avoid a midlife crisis.
What are the best exercises to do as we age?
Knowing how and when to exercise can help you get the most out of physical activity as you get older.
Why is exercise important?
Find out how exercise can help strengthen your body, lead to better sleep and improve your mental health.
How do you maintain your mobility as you age?
Five tips for reducing the risk of mobility problems and maintaining your independence.
How good habits can help reverse muscle loss
Good habits can help to reduce and reverse muscle loss as you get older (sarcopenia). Find out how.
Get in touch if you have questions or need help
Our customer care team are here for you
If you're thinking about care, it can be difficult to know where to start. That's where our customer care team comes in. We can guide you every step of the way, whether you have questions about care or need advice on funding. Call a customer care adviser on:
0345 600 4622^
^We may record or monitor our phone calls. Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles.
