What type of care do I need?
We understand that it can be a little overwhelming finding the right care for your loved one, which is why we’re here to help.
Whatever care you need, we’re here to help
Whether you’re looking for temporary or long term care, nursing or residential care, or for a loved one living with dementia, we have care homes to suit all. With a focus on personalised care and support in a warm, friendly environment, we want our residents to feel right at home
Bupa Buddy
Having someone to chat to can help fend off boredom and loneliness amongst any elderly relatives who’re shielding or self-isolating. That’s why we’ve created our Bupa Buddy service.
Residential care
Our residential care homes are ideal for those who are finding it harder to cope at home without assistance. We take care of all the cooking, cleaning and personal care so our residents can relax in a safe and secure environment.
Dedicated nursing care
If a health condition needs more nursing care, our care homes can provide around-the-clock support. Residents will have the benefits and assistance they’d get from living in a residential care home, with additional nursing care when needed.
Dementia care
We provide two types of dementia care: Residential dementia care and nursing dementia care. Residential dementia care provides 24-hour personalised care and assistance in a safe and comfortable environment. Nursing dementia care is for residents who need care and support from qualified nursing staff.
Respite and short stays
Everyone is welcome to join us for a temporary stay, whether it’s to provide respite for a carer or family member, staying for day care, or to experience what it’s like living in one of our care homes before moving in long-term.
Post operation and illness recovery
We also provide short term care in our care homes, designed for those recovering from an operation or hospital stay. This is often referred to as convalescent care.
Huntington’s, Parkinson’s and Multiple Sclerosis
Some of our care homes provide care for long-term neurological conditions such as Parkinson’s, Huntington’s and multiple sclerosis, tailored to the resident’s individual needs.
Physical disabilities and neurological conditions
Many of our homes provide care for residents over the age of 18 with neurological conditions, including acquired brain injuries, physical disabilities and learning difficulties. If you are looking for a home for a resident who is young and physically disabled we have homes to cater for your needs.
Palliative care
Our care homes offer end of life care - which also includes palliative care – so we can provide respectful and proactive care for residents in their last days of life, making sure their physical, psychological, social and spiritual needs are considered and met.
Privately-owned retirement housing
Richmond Villages, part of Bupa, offer a number of luxury retirement villages throughout the country that offer residents retirement living with the reassurance of help if it’s needed.
Help when you need it
Choosing a care home can be stressful, especially if you've never done it before. Where do you start? Well, right here. Our helpful, understanding care advisers offer free advice on anything from funding to finding just the right home.
Call a customer care adviser on 0345 600 4622^
Ask us to assess your situation and talk to you about paying for care, and how funding works.
Find care homes that might be right for you, and book one or more visits.
^ Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles. We may record or monitor our calls.
Arranging care can be stressful, we’re here to help
If you’re struggling to find the information you need or you’re unsure on what the next steps are, we can help. Based in Leeds, our small team provides free advice and support, six days a week.
Danny
Customer Care Team Manager
Kerrie
Customer Care Team
Emily
Customer Care Team
Ashley
Customer Care Team
Jacqui
Customer Care Team
Keith
Customer Care Team
Call the Customer Care Team for free advice and support, 6 days a week.
0345 600 4622^
^ Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles. We may record or monitor our calls.
