Care homes
We have over 120 care homes across the UK, making it easier for you to find the care you’re looking for. Whether you’re looking for assisted living, specialist dementia care or luxury villages, we’ve got you covered.
We provide friendly phone calls for those who want a chat.
We’ve created Bupa Buddy, a service for those who are lonely, bored or simply want to chat.
This service is open to all elderly people, not just our care home residents. They don’t even have to be a Bupa customer.
We never forget that this is home for our residents.
We invest in getting to know each of our residents personally, to understand who they are and to appreciate their life’s journey to this point. That way, we can build genuine friendships and also get the right balance between support and independence.
Talk to our customer care team about Bupa care home options near you.
Local care homes for everyone, no matter how unique their needs are
Some want to relax and unwind, others just like a good laugh. Some may want help with the little things. Others with everything. That’s why our professionally trained carers provide individual support. Talk to us about our residential, nursing and dementia care - we’re here to help.
00:00 Now more than ever, growing old feels far from normal.
00:04 But what is normal?
00:07 Is it normal to want to do your own thing? And need to be cared for?
00:11 Not forget your roots or your family?
00:14 To hit the hay?
00:16 Have breakfast in bed?
00:18 To be in safe hands?
00:20 At Bupa Care Homes we’ve always provided individual care for everyone. No matter how unique their needs are.
00:26 That, for us, is normal.
Just make yourself at home
“A very pleasant care home that does indeed have a certain feeling of homeliness. Very friendly and helpful staff, who provide an 'upbeat' feeling.”
Friend of resident at Clare House, (National)
Review from carehome.co.uk, October 2020
We believe in having fun
"The staff seem to take so much trouble to look after the residents and their efforts to keep everyone active and entertained is simply outstanding. She seems to be so content and happy amongst her new friends and enjoying herself. "
Son of resident at The Manor House (West)
Review from carehome.co.uk, October 2020
Friends and family are included
"I speak to her regularly on the phone and she always tells me how kind the staff are, how well she is treated and how comfortable she is. I've seen her on 2 distanced garden visits, and she looks well. I know she is in safe hands, stimulated by varied and interesting activities."
Daughter of resident at The Mellowes (West)
Review from carehome.co.uk, November 2020
Our staff genuinely care
"Mum never fails to tell me how happy she is, how well the staff look after her and how safe she feels. I have always found the staff to be warm and welcoming. I strongly feel that all staff have gone above and beyond in order to keep spirits high for residents and for family members. "
Daughter of resident at Edmund House (East)
Review from carehome.co.uk December 2020
Whatever care you need, we’re here to help.
Whether you’re looking for temporary or long-term care, assisted living or care for a loved one living with dementia, we have care homes to suit all.
Assisted living in our care homes
Our residential care homes are ideal for those who’re finding it harder to cope at home without assistance. We take care of all the cooking, cleaning and personal care so our residents can unwind in a safe and relaxing environment.
Dedicated nursing care
If a health condition needs more hands-on care, our care homes provide around-the-clock support. Residents will have the benefits and assistance they’d get from living in a residential care home, with additional nursing care when needed.
Dementia care
We provide two types of dementia care: Residential dementia care and nursing dementia care. Residential dementia care provides 24-hour personalised care and assistance in a safe and comfortable environment. Nursing dementia care is for residents who also need care and support from qualified nursing staff.
Short stays
Everyone is welcome to join us for a temporary stay, whether it’s to provide respite for a carer or family member, or to experience what it’s like living in one of our care homes before moving in long-term.
Arranging care can be stressful. Our customer care team are here to help.
If you’re thinking about care, it can be difficult to know where to start. That’s where our customer care team can help. Based in Leeds, our team answers calls six days a week, providing free advice and support whenever you need it.
Find out more about the team
Step 1
Get in touch
Got a question about care? Pick up the phone and give us a call. We're here to guide you through the process as we know how stressful it can be.
Call our customer care team on 0345 600 4622^
^Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles. We may record or monitor our calls..
Step 2
We’ll listen carefully and offer free advice
We’ll find out what kind of care you need and how long for. We’ll be able to tell you about the different care homes available in your area, how much they cost and how you can pay for care.
Step 3
Visit some of our care homes
We’ll happily arrange visits to Bupa Care Homes that could be right for you. That way you can have a look round, talk to staff and get a feel for the home.
You don't need Bupa Insurance- You can use funding or pay for yourself Find out more
- Over 120 care homes across the UK
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