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Finding the right care home for your loved one

Care homes are sometimes referred to as nursing homes, elderly care homes or residential homes. At Bupa we provide a range of care home options as well as accommodation and support for both younger and older people with care needs. Whether you need assistance with everyday tasks or round the-clock support, our care services are here to help you get the most out of life.

If you’re choosing a care home for a loved one, or thinking about one for yourself, it’s a big decision – so it’s important to find the care home that feels just right. To us, every resident is an individual. That’s why we take pride in working with you to develop a care plan that’s tailored to your personal preferences and needs.

Types of care

It’s important to find a care home that will provide the right support, in an environment where you can thrive. We have many care homes that suit a wide range of needs, either on a temporary or long-term basis.

Latest updates on COVID-19 for care home

See the latest news and updates on how we re protecting our staff and residents from COVID-19.

Latest COVID-19 updates

Help with care home funding

You don’t have to be a Bupa customer already to live at one of our care homes – we welcome enquires from anyone interested in the care services we provide.

The weekly fee for staying at one of our homes varies, depending on the type of care that’s needed. Our customer care team is on standby to provide pricing information based around your individual needs.

Your local authority can tell you if you qualify for any care home funding support, or you can make payments from your own private funds.

About funding for care

We provide friendly phone calls for those who want a chat.

We’ve created Bupa Buddy, a service for those who are lonely, bored or simply want to chat.

This service is open to all elderly people, not just our care home residents. They don’t even have to be a Bupa customer.

Find a care home near you

Location is one of the most important factors when it comes to looking for the perfect care home. We have over 130 Bupa care homes in the UK, meaning we can help you find the right one for your needs.

Find a care home

Arranging care can be stressful. Our customer care team are here to help.

If you’re thinking about care, it can be difficult to know where to start. That’s where our customer care team can help. Based in Leeds, our team answers calls six days a week, providing free advice and support whenever you need it.
Find out more about the team

Lines are open 8am to 8pm Monday to Friday, 8am to 4pm on Saturdays. We may record or monitor our calls.