Local care homes for everyone, no matter how unique their needs are
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Call our customer care team

We provide friendly phone calls for those who want a chat.

We’ve created Bupa Buddy, a service for those who are lonely, bored or simply want to chat.

This service is open to all elderly people, not just our care home residents. They don’t even have to be a Bupa customer.

We never forget that this is home for our residents.

We invest in getting to know each of our residents personally, to understand who they are and to appreciate their life’s journey to this point. That way, we can build genuine friendships and also get the right balance between support and independence.

Talk to our customer care team about Bupa care home options near you.

Whatever care you need, we’re here to help.

Whether you’re looking for temporary or long-term care, assisted living or care for a loved one living with dementia, we have care homes to suit all.

Assisted living in our care homes

Our residential care homes are ideal for those who’re finding it harder to cope at home without assistance. We take care of all the cooking, cleaning and personal care so our residents can unwind in a safe and relaxing environment.

Dedicated nursing care

If a health condition needs more hands-on care, our care homes provide around-the-clock support. Residents will have the benefits and assistance they’d get from living in a residential care home, with additional nursing care when needed.

Dementia care

We provide two types of dementia care: Residential dementia care and nursing dementia care. Residential dementia care provides 24-hour personalised care and assistance in a safe and comfortable environment. Nursing dementia care is for residents who also need care and support from qualified nursing staff.

Short stays

Everyone is welcome to join us for a temporary stay, whether it’s to provide respite for a carer or family member, or to experience what it’s like living in one of our care homes before moving in long-term.

Arranging care can be stressful. Our customer care team are here to help.

If you’re thinking about care, it can be difficult to know where to start. That’s where our customer care team can help. Based in Leeds, our team answers calls six days a week, providing free advice and support whenever you need it.
Find out more about the team

  • Carehomes UPS tick You don't need Bupa Insurance
  • Carehomes UPS tick You can use funding or pay for yourself Find out more
  • Carehomes UPS tick Over 120 care homes across the UK

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