Family mental health support
Join our family and we’ll be here for yours.
Talk to us about your child’s emotional wellbeing.
As a parent or carer of a young person, you’re closer to them than most. So, if you pick up on a worrying change in their mood or behaviour, trust your instinct and talk to us.
Call Family Mental HealthLine on 0345 2667 938^ and speak to a trained adviser and mental health nurse.
Telephone support between 8am – 6pm Monday to Friday^
Available to all parents with health insurance
A team of trained advisers and mental health nurses are on hand
No need for your child to be covered
Our Family Mental HealthLine is here to support your family
Discover how we're supporting our members when they need it the most.
Family Mental HealthLine - Helping Parents
Our Mental health nurses offer advice, guidance and support to parents who are worried about the emotional wellbeing of a child. Find out more about how our service can help our members everyday.
Family Mental HealthLine – Our Service
The Family Mental HealthLine was launched to give our members somewhere to turn for advice, guidance and support when they’re worried about the emotional wellbeing of a child.
Learn more about children’s mental health
Our blog posts cover a number of key health topics that may affect your children – such as dealing with low self-esteem, stress and loneliness.
Helping your child with anger outbursts
It can be very distressing if your child is showing signs of anger. While anger is a normal and useful human emotion, there are times when it might be a problem.
Social media and your child
Here we’ll give you tips on how to support your child in building a healthy relationship with social media.
Self-esteem and body image – a parent's guide
From the start of their teenage years, it’s very common for children to go through periods of feeling insecure about who they are and how they look.
Loneliness and isolation in teenagers (A parent’s guide)
The teenage years are a tricky time – full of ups and downs. There’s a lot going on for young people to navigate.
Understanding changes in a child or teenagers behaviour
It's often the way a child or teenager behaves, rather than what they say, that suggests they could be going through a tough time emotionally.
Self-harm in children and young adults
Self-harm (also known as self-injury) is when someone hurts themselves on purpose. Your child may: - cut or burn their skin - pull their hair - hit themselves - strangle or bite themselves
Helping your child handle stress
Thousands of young people across the UK received their A-level and GCSE results in the summer.
Worried about your child’s gaming habit?
As a population, we spend an enormous amount of time ‘online’. It seems that we have access to almost anything at our fingertips, and accessible through a range of different devices.
Supporting your child’s return to school
Now that children are back to school, you may be wondering how you can help them adjust after being away for a while.
Growing concerns about eating disorders in children
Our research tells us that the pandemic has led to more people seeking support with eating disorders in children. We offer information, advice, and warning signs to look for.
Download and listen to some of our mental health podcasts
The Parent Chat podcast aims to highlight the importance of parents talking about their worries and supporting each other for their own personal wellbeing. To listen, click the name of the podcast below.
Episode 1 – Stresses of the modern parent
Episode 3 – Raising healthy, active children
32%
of parents of children between the ages of 4 & 18 said their child had been affected by a mental health issue in the last year.
2 in 5
struggle to talk to their child about their emotional wellbeing.
Bupa research 2018 conducted among working parents of 4-18 year olds.
46%
of UK 16-25s say “comparing my life to others on social media makes me feel inadequate”.
Are you interested in health insurance?
If you’re an individual or employer looking for more information on mental health cover as part of a health insurance policy please click the relevant button below.
Individuals
(for me/ my family)
Small business
(less than 250 employees)
Corporate
(more than 250 employees)
^Telephone support between 8am – 6pm Monday to Friday via a dedicated helpline.
^Calls may be recorded and to maintain the quality of our service we may monitor some of our calls, always respecting the confidentiality of the call.
Family Mental HealthLine is not regulated by the Financial Conduct Authority or The Prudential Regulation Authority.
Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Bupa Insurance Services Limited is authorised and regulated by the Financial Conduct Authority
