I don’t have insurance − can you help me?
Even if you don't have Bupa health insurance, we can support you in having the right conversations with the right people.
Our mental health support
Perhaps you’re only just starting to explore a possible concern for yourself or someone close to you. Or maybe things feel really tough, and you need some mental health support right now.
Our mental health pages include lots of helpful content, such as:
- Advice from our experts on how to look after your mental health
- Where to have the right conversations with the right people
If you feel that your mental health is in a crisis or that you just need advice and guidance don’t hesitate to explore the helpful organisations you can turn to for mental health support
Samaritans
When life is difficult, Samaritans are here – day or night, 365 days a year. Whoever you are and whatever you’re facing, they won’t judge you or tell you what to do. They’re here to listen so you don’t have to face it alone.
Call free day or night on
116 123 (UK and ROI)
Mind
Mind is a charity dedicated to mental health. They exist to make sure no one has to face a mental health problem alone. They’ll listen to you and offer support and advice.
0300 123 3393
Lines open 9am to 6pm, Monday to Friday, except for bank holidays
Young Minds
YoungMinds is the UK’s leading charity for children’s and young people's mental health. You can text Crisis Messenger for free 24/7 and get support from trained volunteers who are supervised by experienced clinicians. Texts are free from most major mobile networks.
For urgent help, text YM to 85258
Mental Health Foundation
This charity helps people understand, protect and sustain their mental health. The ‘Your mental health’ section has lots of useful content, including podcasts about mindfulness and overcoming anxiety.
Rethink Mental Illness
Rethink offers crisis and recovery services, advocacy, online resources, support groups and much more. Each year, they help tens of thousands of people manage their mental wellbeing.
0300 5000 927
Lines open 9:30am to 4pm Monday to Friday
NHS
The 111 non-emergency helpline is there for mental health problems too, unless they’re immediately life-threatening (in which case call 999 instead). Call 111 if you or someone else has symptoms and you’re not sure what to do.
111
Tell me about health and wellbeing services for my business
Our fully integrated solutions are designed with your employees’ health and wellbeing in mind and can be tailored to the needs of your business.
This can include Employee Assistance Programme and mental health support, and you don’t need health insurance to access this.
Helping someone else with mental health support
Are you worried about the mental health of someone close to you, like a loved one or a friend? They may be acting out of character, or seem to be feeling unusually low, angry or agitated a lot of the time.
Download our straightforward guide. It has helpful pointers for starting a low-pressure conversation and then taking it from there.
Find Bupa recognised mental health professionals in your area
Our Finder tool lets you browse the directory of Bupa-recognised consultants, psychologists, therapists, counsellors and other professionals.
You don't need to be a Bupa health insurance customer to see them, just make your own appointment and pay independently.
Talking therapies for mental health
There are several talking therapies to choose from, not just counselling. These include things like CBT and family therapy.
Talking can help you to open up and explore what’s going on. It can also help you to recognise and alter any unhelpful thought or behaviour patterns.
Understanding words used in mental health
The language of mental health can be confusing, with lots of words that you might not have come across before.
We believe in keeping things clear and simple. So we’ve put together an A-Z glossary to explain what some common mental health terms mean.
From the following pages, you can link through to lots of online mental health resources such as videos, podcasts, self-help tools, articles and blogs.
Teenagers’ mental health
Being a teenager can be tough.
Children’s mental wellbeing
When children struggle with their mental health, they need support.
Dealing with anxiety
Anxiety can include panic attacks, OCD, phobias, or physical symptoms like IBS.
Coping with depression
Depression is a real illness which needs to be taken seriously.
Dealing with stress
A lot of stress, or over a long time, can really damage your health.
Addiction and mental health
Misusing drugs, medication or alcohol can take over your life.
Feeling lonely?
Feeling lonely isn’t trivial, but it can be very difficult to admit.
Workplace Wellbeing Hub
We’re here to help you support your team's wellbeing.
- Discover how to implement a workplace wellbeing strategy
- Get practical guidance on how to support your team's wellbeing, especially as they return to work
- Use our range of guides to help support your team
- Read our informative blog posts covering a range of topics
Workplace mental health
If you’re a manager, we can help you look after your team.
- Learn how to set up a Wellness Action Plan
- Improve your organisation's approach to mental health
- Discover how to play an important role in supporting your team
- Find out how to feel confident talking about mental health
#OpenUp
We want to open up the conversation in your business.
- Break the stigma attached to mental health in the workplace
- Find out how we are encouraging businesses to open up
- Get advice on talking about mental wellbeing with your team
- Listen to our podcasts covering mental health in the workplace
Mental health support as part of Bupa health insurance
I’m already a Bupa health insurance customer
If you have mental health cover as part of your Bupa health insurance, we can refer you to a consultant or therapist, and you may not even have to see your GP first†. Or we can put you through to one of our mental health nurses.
0808 256 1766^
^Calls may be recorded and to maintain the quality of our service we may monitor some of our calls, always respecting the confidentiality of the call.
I’m not a Bupa customer, but I’d like to find out more about health insurance
If you’re looking for mental health support as part of a broader health insurance policy, we can look after you, your family, or your employees.
†Any onward referrals for consultations, tests or treatment are subject to the benefits and exclusions of your cover. For example, if your cover excludes conditions you had before your cover started, we may ask for further information from your GP. Please check your guide and certificate for further details or contact us to check your eligibility.
Bupa Employee Assistance Programmes are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.
Bupa Employee Assistance Programmes are provided by Bupa Occupational Health Limited. Registered in England and Wales No. 631336. Registered office: 1 Angel Court, London EC2R 7HJ
Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London EC2R 7HJ.
