Mental Health Hub
As we move out of lockdown, what’s normal for you?
However you’re feeling, we’re here to support your mental health.
Support for your mental health − with or without health insurance
Whether you have mental health cover with us or not, you can turn to Bupa for help. We also want to open up the conversation about mental health at work, so we’ve developed useful advice and guidance to help support businesses and employees with mental health in the workplace.
But if you do have health insurance with us, you might be surprised to learn that many of our policies come with mental health cover as standard – so do check your policy wording. And we cover more mental health conditions than any other leading UK insurer†, even for conditions which come back.‡
Free mental health support from our experts
All of us, at different times, may struggle with our mental health. So if that feels like you right now, you’re not alone − and we’re here to help. We can provide mental health support whether you have Bupa health insurance or not.
We offer free information, advice and sources of support on subjects such as depression, anxiety, stress, addiction and OCD. There’s also help with coping with grief, becoming a new parent, difficulty sleeping, and more, including mental health for teenagers and children.
However you feel about life after lockdown, we can help
Normal is different for all of us, and the pandemic has been a struggle for many. As we ease out of restrictions and start getting together again, we may all react differently. Some of us might be feeling anxious even as those around us may seem quite excited.
So whether you feel overjoyed or overwhelmed about life after lockdown, you can turn to us for mental health support − even if you don’t have mental health cover with us. Find out more in our video.
Some days you just don’t feel normal.
But what is normal?
Feeling you can’t face the day?
Face work?
Or friends?
In truth, normal is different for all of us.
For free help and advice…
Search Bupa mental health hub.
Struggling with your mental health? Just get in touch.
If you have Bupa health insurance with mental health cover, and you need some support, give our mental health team a call. We can help you access the treatment, help and support you need, and we may be able to arrange a telephone consultation with a mental health practitioner – often without you having to see a GP first.††
Call on 0808 231 5114^
Or find out about mental health treatment options for you and your family:
Hear real-life stories from some of our members
Every year, one in four adults deals with mental health problems‡‡. So no one should ever feel embarrassed about it. Our video stories show how we’ve supported some Bupa customers on their own mental health journeys.
Jameel struggled with both anxiety and depression
‘Normal’ for Jameel meant a constant feeling of worry in the pit of his stomach. He also felt miserable, even though he was under pressure from his family to make everyone else feel happy.
Our video shows how Bupa’s health insurance helped Jameel to feel better and improve his mental health.
JAMEEL:
Being around other people is the most natural thing in the world. But to me…it’s liberating.
You don’t always realise when something’s happening to you. I know I didn’t.
I’ve always been a worrier.
From a young age, my family put a lot of pressure on me. As I got older, my anxiety spiralled
I couldn’t leave the house, I’d jump every time the doorbell rang. I was very, very low.
My wife said: “It breaks my heart to see you like this, you need help.”
I had Bupa cover through work, so I made the call to reach out.
Bupa helped me choose a therapist… I was in control of who I went to see… they were fantastic.
PAT:
With anxiety, or depression, you always worry about the next wave. So getting the right treatment for you, as quickly as possible, is really important.
From the moment you pick up the phone, we’re here for you
JAMEEL:
Between my therapist, my wife, and Bupa, my confidence is higher than it’s ever been.
I’m so grateful for everything Bupa has done for me. They’ve helped change my life.
Dealing with anxiety
A little bit of anxiety helps to keep us on our toes, but too much can be a real problem.
Coping with depression
Depression isn’t just about feeling a bit down. It’s a genuine mental health condition.
Teenage mental health
This can be a challenging time anyway, but COVID-19 may have been an extra struggle.
Visit our Workplace Wellbeing Hub
Many of us spend most of our waking hours working, so the way we feel at work really matters. We might take our problems with us, or develop new ones there. Nowadays, ‘the workplace’ can mean working from home, too, which brings its own mental health benefits and challenges.
Our Workplace Wellbeing Hub is packed with helpful information and tips to help improve your own and your team’s wellbeing.
Mental health cover as part of your private health insurance
You could get mental health cover included in your Bupa health insurance. Ask for a quote today.
Individuals and families
We could cover the cost of your private healthcare, from diagnosis right through to treatment and after-care.
For small businesses
Our cover can include mental health insurance along with physical health, dental treatments and cash plans.
For corporates
You can tailor a package that includes mental health plus flu vaccinations, occupational health, and much more.
^ Lines are open 8am - 8pm Monday to Friday, 8am-4pm Saturdays. We may record or monitor our calls.
† As of December 2020, this analysis is based on an internally conducted review of the consumer, SME and Corporate health insurance markets using publicly available information from the major insurers in the UK consumer health insurance market. Combined, Bupa, AXA Health, Aviva, Cigna and Vitality hold approximately 90-93% of the Gross Written Premium income of UK PMI providers. Refers to standard mental health cover when this is included in the selected health insurance or health trust product. We acknowledge that schemes can have bespoke benefits.
See PDF How we compare: Individuals (PDF 1.1MB)
See PDF How we compare: Small business (PDF 2MB)
See PDF How we compare: Corporate business (PDF 1.2MB)
‡ Corporate policyholders should check their documents to confirm whether they have mental health cover as standard.
†† Direct Access telephone services are available as long as the symptoms are covered under the policy. If your cover excludes conditions you had before your policy started, we’ll ask you to provide evidence from your GP that your symptoms are not pre-existing for a period of up to two years from policy start date (or up to five years in the case of mental health). We can then refer you to a consultant or therapist through the Direct Access service. Always call us first to check your eligibility.
‡‡Mind.org
Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London EC2R 7HZ.
