Support for your mental health − with or without health insurance

Whether you have mental health cover with us or not, you can turn to Bupa for help. We also want to open up the conversation about mental health at work, so we’ve developed useful advice and guidance to help support businesses and employees with mental health in the workplace.

But if you do have health insurance with us, you might be surprised to learn that many of our policies come with mental health cover as standard – so do check your policy wording. And we cover more mental health conditions than any other leading UK insurer†, even for conditions which come back.

Hear real-life stories from some of our members

Every year, one in four adults deals with mental health problems‡‡. So no one should ever feel embarrassed about it. Our video stories show how we’ve supported some Bupa customers on their own mental health journeys.

Mental health at work

Whether you're a manager or an employee, we're here to help support your workplace wellbeing. You don’t even need to be insured by us to benefit from the support we could offer you and your colleagues.

Visit our Workplace Wellbeing Hub

Many of us spend most of our waking hours working, so the way we feel at work really matters. We might take our problems with us, or develop new ones there. Nowadays, ‘the workplace’ can mean working from home, too, which brings its own mental health benefits and challenges.

Our Workplace Wellbeing Hub is packed with helpful information and tips to help improve your own and your team’s wellbeing.

Mental health cover as part of your private health insurance

You could get mental health cover included in your Bupa health insurance. Ask for a quote today.

^ Lines are open 8am - 8pm Monday to Friday, 8am-4pm Saturdays. We may record or monitor our calls.

As of December 2020, this analysis is based on an internally conducted review of the consumer, SME and Corporate health insurance markets using publicly available information from the major insurers in the UK consumer health insurance market. Combined, Bupa, AXA Health, Aviva, Cigna and Vitality hold approximately 90-93% of the Gross Written Premium income of UK PMI providers. Refers to standard mental health cover when this is included in the selected health insurance or health trust product. We acknowledge that schemes can have bespoke benefits.

See PDF How we compare: Individuals (PDF 1.1MB)
See PDF How we compare: Small business (PDF 2MB)
See PDF How we compare: Corporate business (PDF 1.2MB)

Corporate policyholders should check their documents to confirm whether they have mental health cover as standard.

†† Direct Access telephone services are available as long as the symptoms are covered under the policy. If your cover excludes conditions you had before your policy started, we’ll ask you to provide evidence from your GP that your symptoms are not pre-existing for a period of up to two years from policy start date (or up to five years in the case of mental health). We can then refer you to a consultant or therapist through the Direct Access service. Always call us first to check your eligibility.


Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London EC2R 7HZ.