My name is Grant Paterson, I have been at Briar Wallace since I joined in 1993.

Although I would classify myself as a general dentist, my postgraduate training has been directed more towards advanced restorative. I enjoy all aspects, realising that there are certain specialties that are far better afforded by other clinicians, and I would quite freely recommend those within our practice.

We have fantastic patients here.

Just thinking about patients from today, there have been several that I have seen over many years.

The continuing treatment they require is very little. Most of the time, what I love to say is being spent on examination.

But a lot is just chatting with them, just ensuring that their situation hasn't changed in any way and smiling and laughing with them.

Building a practice with familiar faces that are friendly and welcoming is something that we have tried to nurture over many years.

Patients entering a practice for the first time have an awful lot of anxiety that is not immediately apparent.

We want to work together closely with all members of staff to offer that level of care that goes above and beyond what a lot of practices do.

It is setting the patient's mind at rest that they are being looked after, that we do care about what happens to them the day after—not just while they're there sitting in the chair.

We want patients to feel that whatever their needs, small or large, they're going to get the best level of service.