If you have a condition that requires a GP referral, we recommend you ask for an ‘Open Referral letter’. This will detail the care your GP would like you to have, but will not be addressed to a specific consultant, hospital or healthcare professional.
We aim to offer a choice of two or three specialists. If the first choice consultant is unavailable, you’ll see an alternative specialist without the need to return to your GP for a second referral.
Important: Open Referral is mandatory on some personal, corporate and company schemes. Please call us on 0345 609 0444† if you're unsure.
Learn more about open referral
†Lines are open 8am to 8pm Monday to Friday and 8am to 4pm on Saturday. We may record or monitor our calls.