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Get treatment for muscle, bone and joint pain


Health information about muscles, bones and joints

Aches and pains can be a sign of problems with your muscles, bones or joints. Find out about a range of conditions here, and get advice on preventing injuries.

Treatment help and support

Specific questions about your cover, benefits, or getting treatment with Bupa? Call us on 0345 609 0111^

We want to hear from you

We’re always looking for ways to improve our service, but we can’t do that without you. Let us know what you like about Bupa, and how we can improve.

Lines are open 8am - 8pm Monday to Friday, 8am-4pm Saturdays. We may record or monitor our calls.

Direct Access telephone services are available as long as the symptoms are covered under the policy. If your cover excludes conditions you had before your policy started, we'll ask you to provide evidence from your GP that your symptoms are not pre-existing for a period of up to two years from policy start date (or five years in the case of mental health) before we can refer you to a consultant through the Direct Access service. Always call us first to check your eligibility.

Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London EC2R 7HJ

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