Get treatment with Bupa
How to request treatment and get fast access to the care you need.
Call us whenever you need to with Anytime HealthLine
Our health insurance members and their immediate family can call a nurse any time of the day or night, all year round.
Get advice about vomiting, abdominal pain, surgeries, rashes, bumps and much more.
Treatment help and support
I want to find out more about who I'll be seeing
Find out how to book an appointment with a specialist through your health insurance.
I want to view my policy and benefits
Find out what you’re covered for and what extras you can access.
I’d like healthy lifestyle advice
You can find help and guidance for a healthy lifestyle on the Healthy Me blog.
I want to read about a condition or procedure
Get information and advice on different procedures in our A to Z of health.
Request treatment in My Bupa
Choose ‘Pre-authorisations’ from the home screen and start a new request for treatment.
Download the My Bupa app or manage your cover online. Search for ‘My Bupa’ in the App Store or Google Play, or scan the QR code with your phone camera to download.
Can’t find the treatment support you need?
Call us
03456 090 111
Phone lines are open Monday to Friday 8.30am to 6pm. We may record or monitor our calls.
Anytime HealthLine is provided by Bupa Occupational Health Limited. Registered in England and Wales with registration number 631336. Registered office: 1 Angel Court, London, EC2R 7HJ. Bupa Anytime HealthLine is not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.
The My Bupa App is provided by Bupa Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority (FCA). Registered in England and Wales at 1 Angel Court, London, EC2R 7HJ. Its company number is 3829851. VAT Registration Number: 239731641
Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales with registration number 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales with registration number 3829851. Registered office: 1 Angel Court, London EC2R 7HJ
Page last reviewed: 23/10/24
