Support, care and treatment for cancer
If you’re worried about symptoms or facing treatment, we’re here for you
Finding a lump or bump is scary enough without an anxious wait to see a doctor.
But, because you have Bupa health insurance with cancer cover, you can get direct access to support right away - you don’t need to speak with a GP first*.
We’ll give you clear advice on what to do next and get the answers you need as soon as possible. So, you’re not putting life on hold.
If you’re not covered, you can still talk with someone at a pay-as-you-go GP appointment.
Different ways you can speak to us
I’ve spotted a symptom and want to get it checked
Call us and talk to one of our trained advisers. We know identifying things early can help us get you the right care quickly. On the call, we’ll talk through your symptoms and give you clear advice on what to do next.
Lines are open Monday to Friday 8am to 8pm and Saturday 8am to 4pm. We may record or monitor our phone calls.
Call us on 0345 609 0111
I need support through diagnosis or treatment
A cancer diagnosis can feel overwhelming - but you and your loved ones don’t have to face it alone. Our dedicated Oncology team are here to support you every step of the way. Whether you have questions about your diagnosis, treatment options or how to manage your symptoms, we’re here to help.
We also understand that some decisions can be incredibly difficult. That’s why our team are available to offer clear advice and support, ensuring you feel informed and cared for throughout your journey.
Plus, if you need any support with your mental health, we can help organise free counselling and mental health assessments for you.
Lines are open Monday to Friday 8am to 8pm and Saturday 8am to 4pm. We may record or monitor our phone calls.
Call us on 0345 850 0465
Helping you understand more about cancer
Find out more about cancer
We have lots of information to support you and your loved ones. Here, you’ll find a range of articles and videos on different cancers, common symptoms and treatment options.
∗ Any onward referrals for consultations, tests or treatment are subject to the benefits and exclusions of your cover. For example, if your cover excludes conditions you had before your cover started, we may ask for further information from your GP. Please check your policy guide and membership certificate for further details or contact us to check your eligibility.
†With Bupa full cancer cover, there are no limits on how long your treatment lasts or how much it costs, for as long as you have Bupa health cover. If you or your employer set a maximum benefit limit, either for each renewal year or the full length of time that you’re with us, we’ll cover eligible costs until you reach your limit. You must use a hospital or health centre from the Bupa network and a consultant that we recognise and charges within Bupa rates (a fee-assured consultant). If your cover is provided by your employer, please check your policy guide and membership certificate to see which specific list of advanced therapies your employer has selected as it may not cover all advanced therapies.
The My Bupa App is provided by Bupa Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority (FCA). Registered in England and Wales at 1 Angel Court, London, EC2R 7HJ. Its company number is 3829851. VAT Registration Number: 239731641.
Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales with registration number 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales with registration number 3829851. Registered office: 1 Angel Court, London EC2R 7HJ.
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