Bupa Blua Health – digital GP
Our digital GP service connects you to expert care, 24/7
What is Bupa Blua Health?
Ready to book a digital GP appointment?
Download ‘Bupa Blua Health’ to your phone via the App Store or Google Play. Or, if you’re on a desktop, simply open your phone’s camera, scan the QR code and easily download the app.
Get sorted sooner with Bupa Blua Health
Not feeling quite right? Our digital GP service offers expert, confidential medical advice right when you need it – 24 hours a day, 7 days a week. You can talk to a doctor, nurse, pharmacist, physiotherapist or mental health nurse.
Getting your medication is just as easy. Collect it from your chosen pharmacy, often within the hour. Or arrange delivery to wherever you are, usually within 48 hours. Bupa Blua Health prescriptions are private, so you'll need to pay for your medication and delivery.
Anyone named on your Bupa health insurance can book a digital GP appointment, and it won’t affect your claims. If you don’t have health insurance with us, you can choose Bupa’s self-pay service,
Remote GP, instead.
The benefits of our digital GP service
How to sign in with Bupa Blua Health
Once you’ve downloaded our app, here’s how to get access:
Already have a Bupa sign-in? If you have an existing digital account with us, such as Bupa Touch or Be.Me, simply use your usual details to get going right away.
New to Bupa’s digital services? Just open the app and quickly create an account, entering your details exactly as they appear on your Bupa health insurance documents.
That’s it – you can now book and manage appointments, check your symptoms, get prescriptions delivered, and more.
How to download the Bupa Blua Health digital GP app
Bupa Blua Health. What digital healthcare should be.
Because we always want to give you the very best care as quickly and easily as possible, we've launched Bupa Blua Health.
Bringing the latest in health and technology to your fingertips, we're setting a new standard in digital healthcare. By offering customised support when you need it, we're removing worry and hassle. And Bupa Blua Health is just the beginning.
Need help with Bupa Blua Health?
If you have problems downloading the Bupa Blua Health app, need to change your account settings, or want to know more, visit our support centre.
If you need help with your health insurance policy, or with making a claim, please contact our Bupa support team on 0345 609 0777^. Lines are open 8am to 8pm Monday to Friday and 9am to 1pm on Saturday.
Track your prescriptions and medication
You can get private online prescriptions using Bupa Blua Health. It's quick and easy to get your medication, too. You can usually collect it from a local pharmacy within the hour. Or, if you're happy to pay for delivery, you can get it delivered to wherever you are, usually within 24 to 48 hours.
Since these prescriptions are private, you'll need to pay for your medication rather than paying the NHS prescription charge. The cost will vary according to the product and the pharmacy. For many common medications it's about the same or even less than an NHS prescription.
There’s more about how prescriptions work in our FAQs section, below.
†Customers who live on the Isle of Man, or have a Bupa Standard, Bupa Premium or Bupa Your Choice policy, do not have access to Bupa Blua Health, but can access GP24 provided by HealthHero. Some corporate schemes don't include access to Bupa Blua Health or GP24, so please check your scheme documents or give us a call.
Symptom Checker is powered by Babylon Healthcare Services Limited. Registered in England and Wales No. 09229684. Registered office: 1 Knightsbridge Green, London SW1X 7QA.
Bupa Blua Health is provided by Bupa Insurance Services Limited, registered in England and Wales with number 3829851. Digital GP services are powered by Babylon Healthcare Services Limited, registered in England and Wales with number 09229684, registered office: 1 Knightsbridge Green, London SW1X 7QA.
Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London EC2R 7HJ.