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Bupa health insurance

For fast access to treatment

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Our insurance puts you in control with the choice of two products that you can adapt to suit your needs.


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Terms and conditions

£100 John Lewis voucher campaign

1. In addition to these terms and conditions, the terms set out in Bupa Insurance Limited (“Bupa”)’s Bupa By You Policy Benefits and Terms guide and your membership certificate will apply to your policy.
2. This offer is available to UK residents aged 18 and over who purchase a new consumer Bupa By You health insurance policy either:
     a. directly from Bupa
     b. from Bupa through an intermediary
3. The offer is not available on any other Bupa products or services. The offer is not available to customers switching from a Bupa company health insurance policy, switching from another provider’s health insurance scheme or for existing members transferring from a different health insurance policy, unless the customer is re-underwritten onto a new Bupa By You policy.
4. This offer is not available to employees of Bupa, their immediate families, their agents or anyone else professionally connected to this promotion.
5. This offer is available for new Bupa By You health insurance policies for which a quote is provided between 1st April and 30th April 2019 on a full underwriting or moratorium basis. Quotes are valid for 14 days and your policy start date must be on or before 30th April 2019. One John Lewis e-voucher per new policy purchased.
6. £100 John Lewis e-voucher can be redeemed after month two of your new Bupa By You policy, even if you pay for the first year of subscriptions upfront. Please note this offer will not apply in any subsequent years.
7. Bupa reserves the right to decline to offer a health insurance policy in its absolute discretion, and Bupa’s decision regarding any aspect of this promotion is final.
8. This offer is not available in conjunction with any other promotion or offer except the family and couples saving, and discounts associated with one of our partners. A full list of our partners can be found at www.bupa.co.uk/affinity-partners or by calling 0808 256 4840. Lines are open 8am to 8pm Monday to Friday and 9am to 12.30pm on Saturday. We may record or monitor our calls.
9. You will receive an email from Bupa’s fulfilment agency TLC Marketing UK after the second policy month at which point you become eligible to participate in the offer. You will be issued a unique single use claim code within the email and directed to a promotional website to claim. You will be asked to enter details including your name and email address. Once your request has been validated an email containing the John Lewis e-voucher will be sent within 5 working days to the email address provided. You will have 28 days to redeem your e-voucher via the promotional website after receipt of the email, after this point the e-voucher cannot be redeemed. Once redeemed from the website within the 28 day period, you are then free to spend the e-voucher either in store or on the John Lewis website using the code provided.
10. Vouchers can be redeemed via email only, so you must provide us with a valid email address to be eligible for the offer. We may also use your email address for marketing purposes if you have not previously opted out. (Each subsequent marketing email allows you to unsubscribe or you can email us directly at optmeout@bupa.com if you no longer wish to receive marketing messages from Bupa).
11. Applicants who do not give correct details or those who apply on someone else’s behalf will be disqualified, at Bupa’s discretion.
12. Neither Bupa, nor its agents or distributors can accept liability for lost or stolen Unique Reference Numbers. Lost or stolen Unique Reference Numbers will not be replaced.
13. The Promotion will not be open to you and your claim will be deemed invalid if (including but not limited to); you are under 18 years old; you reside outside of the UK; you are not the intended recipient of the reward; you have not completed all requested entry fields on the promotional website correctly; you have not submitted all requested entry fields before the end of the promotional period; you have failed in any way to otherwise comply with these Terms and Conditions as determined by Bupa in its sole discretion.
14. Bupa and agent reserves the right to offer a substitute reward of equal or greater value and to withdraw the promotion at any time deemed necessary owing to circumstances outside its reasonable control.
15. The terms of this promotion are as stated here and no other representations (written or verbal) shall apply.
16. Bupa reserves the right to cancel, amend or withdraw the promotion at any time.
17. The offer has no cash value or alternative and the offer is non-exchangeable and non-transferable.
18. Bupa will use your personal information in accordance with its privacy notice which can be found at bupa.co.uk/privacy.
19. Bupa will be the final arbiter in any decisions regarding this offer and these will be binding and no correspondence will be entered into in relation to this clause.
20. By participating in the promotion, you agree that no claim shall be asserted against Bupa, its parent company, affiliates, directors, officers, employers, employees or agents in respect of any and all losses or injuries (including without limitation special, indirect or consequential loses), damages, rights, claims or actions of any kind whatsoever that result from your acceptance of the reward to the full extent permissible in law.
21. To the fullest extent permitted by law Bupa Insurance Limited and the Bupa group of companies shall not incur any liability for any claims, damages, losses or other liabilities whatsoever arising under or otherwise in connection with this offer.
22. If for any reason you encounter a problem please call Bupa’s partner TLC Marketing UK quoting ‘Bupa John Lewis’ on 0330 124 2034 for assistance. Lines are open Monday - Friday 9.30am - 5.30pm. Calls cost 10p per minute from BT landlines. Calls from mobiles and other network providers may vary. Alternatively please send an email to: BupaJohnLewis@tlcrewards.com
23. This promotion is administered by (the agent) TLC Marketing UK Ltd. PO Box 468, Swansea SA1 1RH. All queries should be sent to this address titled ‘Bupa Thank You’.
24. This promotion is governed by English law.
25. Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 382985. Registered office: 1 Angel Court, London EC2R 7HJ

^We may record or monitor calls. Lines are open between 8am and 8pm Monday to Friday and 9am and 12.30pm on Saturday.

Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London, EC2R 7HJ.

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