
Family health insurance
Our family health insurance benefits
There's no such thing as 'normal'. Some of us just need a bit of extra help sometimes.
We’re committed to helping people improve their mental health, which is why our new mental health hub has lots of information about mental health and wellbeing.
Anyone can use it, even if you don't have health insurance with us.

Talk to us if you’re worried about your children’s mental health
As a parent or carer of a young person, you’re closer to them than most. So if you pick up on a worrying change in their mood or behaviour, trust your instinct and talk to us.
Call Family Mental HealthLine^ and speak to a trained adviser and mental health nurse. They’ll listen and guide you to support, helping your family get back to balance sooner.
^Telephone support between 8am – 6pm Monday to Friday via a dedicated helpline. Calls may be recorded to maintain the quality of our Family Mental HealthLine service.

Cancer cover that’s there for your family.
So you can get back to bear hugs.
Cancer affects the whole family. That’s why, if you’re diagnosed, we’ll support you at every stage of treatment. Not only that, you’ll also have access to eligible breakthrough cancer drugs and treatments often before they are available on the NHS or approved by NICE as long as they are evidence-based.‡ ‡
Learn more

See a GP within 24 hours.
Imagine if seeing a GP was as easy as checking your bank balance. Or buying a coffee. With our new Digital GP in partnership with Babylon, it is. The app gives your family 24/7 access to GPs with a simple tap of your phone. Just download the app and book a live video consultation at a time to suit you – wherever you are, whatever you want to talk about.

24/7 health advice for your family.
So you can get back to bossy.
We’re not just here for the big stuff, but those little things too. A question about a prescription? Or your little one’s rash? Just call our Anytime HealthLine and speak to a nurse or arrange a call back from a doctor.
Learn more

Healthcare that rewards your family.
So you can get back to belly laughs.
Create memories your family will never forget with 2 for 1 passes and discounts on over 700 family days out across the UK#.
Learn more
#Offers are subject to change. For latest rewards and terms and conditions, please visit bupa.co.uk/rewards

If you, your partner or children ever fall ill, family health insurance gives you fast access to eligible treatments and advice that can help you get back on track quicker. Our family health insurance gives you the option to cover multiple members of your family under one discounted policy and includes access to Bupa rewards.
Our family health insurance allows you to cover multiple family members under one discounted policy. You can choose to pay for your family’s health cover either in monthly or annual instalments.
Health insurance costs vary from person to person. We calculate your policy’s cost based on several factors, including:
- The price of healthcare.
- Your age.
- Where you live.
- Your level of cover, e.g. comprehensive health insurance costs more than Treatment and Care insurance.
- The amount of excess you choose.
For an accurate quote, you can either call us on 0808 271 4873 or get a quote online.
You can only add dependants to family health insurance policies. This means that any members on your family health insurance policy cannot be anyone other than your spouse and/or your children. The members covered on your family insurance policy don’t have to all live at the same address – for example, your child could be a student at university.
If you’re not married to your partner but would like to have a joint health insurance policy together, take a look at our couples health insurance.
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^ We may record or monitor our calls. Lines are open Monday to Friday 8am to 8pm and Saturday 9am to 12.30pm.
Terms and conditions
† Families save 10% with Bupa:
10% saving applies to family cover which includes one adult or more and one or more children. The savings apply to family cover with children on their policy compared to the price of individual cover for each family member. Savings only apply to Bupa By You core insurance. We reserve the right to amend or withdraw our family rate at renewal.
‡‡ We offer Full Cancer Cover or NHS Cancer Cover Plus in which the radiotherapy, chemotherapy and surgical operations are covered provided that this treatment is not available to you on your local NHS.
††Direct Access telephone services are available as long as the symptoms are covered under the policy. If your cover excludes conditions you had before your policy started, we’ll ask you to provide evidence from your GP that your symptoms are not pre-existing for a period of up to two years from policy start date (or five years in the case of mental health) before we can refer you to a consultant or therapist through the Direct Access service. Always call us first to check your eligibility.
Babylon Healthcare Services Limited is a limited company registered in England and Wales No 9229684. Registered office: 60 Sloane Avenue, London SW3 3DD.
Bupa Anytime HealthLine and Bupa Rewards and Digital GP are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority
Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London, EC2R 7HJ.