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Family health insurance
What is family health insurance?
Family health insurance covers the costs of private healthcare for your family, from diagnosis to medical treatment. You will pay a monthly subscription that covers all or some of the cost of treatment for acute conditions that develop after your family health insurance policy has begun.
Access to breakthrough cancer drugs and treatment
We can help you and your family get the help you need faster
Get 24/7 health advice from nurses and doctors
We cover more mental health conditions than any other insurer‡
Our family health insurance benefits
There's no such thing as 'normal'. Some of us just need a bit of extra help sometimes.
Family life can be pretty full-on. Each day throws up something new, which is why it’s more important than ever to look after your mental health. Our new mental health hub has lots of practical advice and information to help support you when you need it most.
Anyone can use it, even if you don't have health insurance with us.
Talk to us if you’re worried about your children’s mental health
As a parent or carer of a young person, you’re closer to them than most. So if you pick up on a worrying change in their mood or behaviour, trust your instinct and talk to us.
Call Family Mental HealthLine^ and speak to a trained adviser and mental health nurse. They’ll listen and guide you to support, helping your family get back to balance sooner.
^Telephone support between 8am – 6pm Monday to Friday via a dedicated helpline. Calls may be recorded to maintain the quality of our Bupa HealthLine service. A nursing manager may monitor some calls always respecting the confidentiality of the call.
Cancer cover that’s there for your family.
So you can get back to bear hugs.
Cancer affects the whole family. That’s why, if you’re diagnosed, we’ll support you at every stage of treatment††. Not only that, you’ll also have access to eligible breakthrough cancer drugs and treatments often before they are available on the NHS or approved by NICE as long as they are evidence-based.‡‡
Learn more
See a GP within 24 hours.
Imagine if seeing a GP was as easy as checking your bank balance. Or buying a coffee. With the new Digital GP provided by Babylon†††, it is. The app gives your family 24/7 access to GPs with a simple tap of your phone. Just download the app and book a live video consultation at a time to suit you – whatever you want to talk about.
24/7 health advice for your family.
So you can get back to bossy.
We’re not just here for the big stuff, but those little things too. A question about a prescription? Or your little one’s rash? Just call our Anytime HealthLine and speak to a nurse or arrange a call back from a doctor.
Learn more
Healthcare that rewards you.
Our rewards programme gives you access to exclusive offers and discounts with some of the UK’s leading brands, keeping you happy as well as healthy.
Learn more
Think about what you’d like out of your family health insurance policy. We understand every family has different needs, so whether it’s fast access to treatment for your children, or 24/7 health advice, our family health insurance has it covered.
Instead of having to take out more expensive individual policies for you and your dependents (your husband, wife, or children), Our family health insurance allows you to cover multiple family members under one discounted policy. You can choose to pay for your family’s health cover either in monthly or annual instalments.
Health insurance costs vary from person to person. We calculate your policy’s cost based on several factors, including:
- The price of healthcare
- Your age
- Where you live
- Your level of cover, e.g. comprehensive health insurance costs more than treatment and care insurance
- The amount of excess you choose
- Your medical history
For an accurate quote, you can either call us on 0808 271 4873 or get a quote online.
You can only add dependants to family health insurance policies. This means that any members on your family health insurance policy cannot be anyone other than your spouse and/or your children. The members covered on your family insurance policy don’t have to all live at the same address – for example, your child could be a student at university.
If you’re not married to your partner but would like to have a joint health insurance policy together, take a look at our couples health insurance.
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^We may record or monitor our calls. Lines are open Monday to Friday 8am to 8pm and Saturday 9am to 12.30pm.
Terms and conditions
† Families save 10% with Bupa:
10% saving applies to family cover which includes one adult or more and one or more children. The savings apply to family cover with children on their policy compared to the price of individual cover for each family member. Savings only apply to Bupa By You core insurance. We reserve the right to amend or withdraw our family rate at renewal.
‡Direct Access telephone services are available as long as the symptoms are covered under the policy. If your cover excludes conditions you had before your policy started, we’ll ask you to provide evidence from your GP that your symptoms are not pre-existing for a period of up to two years from policy start date (or five years in the case of mental health) before we can refer you to a consultant or therapist through the Direct Access service. Always call us first to check your eligibility.
††With Bupa full cancer cover, there are no limits on how long your treatment lasts or how much it costs, for as long as you have Bupa health cover. If you set a maximum benefit limit, either for each policy year or the full length of time that you’re with us, we’ll cover eligible costs until you reach your limit. You must use a hospital or health centre from the Bupa network and a consultant that we recognise and charges within Bupa rates (a fee-assured consultant).
‡‡We offer Full Cancer Cover or NHS Cancer Cover Plus in which the radiotherapy, chemotherapy and surgical operations are covered provided that this treatment is not available to you on your local NHS.
†††Customers who live in the Isle of Man, or have a Bupa Standard, Bupa Premium or Bupa Your Choice policy, do not have access to Digital GP provided by Babylon, but can access GP24, provided by HealthHero. Some corporate schemes don't include access to Digital GP or GP24, please check your scheme documents or give us a call.
Bupa Anytime HealthLine, Bupa Mental HealthLine, Digital GP and Everyday Rewards by Bupa are not regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Digital GP services are provided by Babylon Healthcare Services Limited. Registered in England and Wales No. 09229684. Registered office: 60 Sloane Avenue, London SW3 3DD.
Bupa Anytime HealthLine is provided by Bupa Occupational Health Limited. Registered in England and Wales No. 631336. Registered office: 1 Angel Court, London EC2R 7HJ
Everyday Rewards by Bupa is promoted by Bupa Investments Limited, 1 Angel Court, London EC2R 7HJ and administered by Paragon Customer Communications Limited, Evolution House, 12 Choats Road, Barking, Dagenham, RM9 6BF. Terms and conditions can be found at bupa-rewards.bupa.co.uk/terms-conditions
Bupa Investments Limited and Paragon Customer Communications Limited will use your information for the purposes of the administration of Everyday Rewards. For details of how your information will be processed by Bupa, please visit:bupa.co.uk/privacy
Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London, EC2R 7HJ.
