Patient FAQs

Bupa Dental Care is planning to sell a number of dental practices across the UK by the end of the year.

Like many other dental providers, our business has been affected by the widely reported national shortage of dentists to deliver NHS dental care.

You can see a full list of affected practices on our news page.

Bupa will work with the affected practices over the coming months and expects to complete the planned sales by the end of 2023. During this period, please continue to visit the dental practice as you normally would.

Our priority is to ensure our patients continue to receive high quality care and that we support our people.

We will write to all affected patients to explain what is happening and what it means for them.

Any booked appointments will take place as planned. The practice will contact you if there are any changes.

Throughout the sale process, Bupa has fully supported its people wherever possible, and continues to help employees transfer with the new owner.

You should complete the Patient Record Transfer Request Form and submit the form to [email protected].

You can complete this Subject Access Request (SAR) form and submit the form to [email protected], or email [email protected] directly with your details.