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Our complaints procedure

We aim to provide great service to all our patients. If you are unhappy with the care you have received please let us know. We take complaints very seriously and welcome comments and criticisms that help us improve our service.

We expect every part of your experience with Bupa Dental Care to reflect our high-standards of customer care. If we have not met your expectations, please follow these steps to register your complaint.

Contact details for Bupa Dental Care patient liaison

Contact details for your local NHS board, the Ombudsman, the CQC or other regulatory service.

Patients in England

Many images and videos used throughout our website were taken before the COVID-19 outbreak and therefore do not represent COVID best practices.

^ We may record or monitor our calls.

Bupa Dental Care is a trading name of Oasis Dental Care Limited. Registered in England and Wales No: 00478127. Registered office: Bupa Dental Care, Vantage Office Park, Old Gloucester Road, Hambrook, Bristol, United Kingdom BS16 1GW.

Oasis Dental Care Limited has a number of trading names including Bupa Dental Care. For a list of all our different trading names please follow this link.

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