Small business health insurance.
What is small business health insurance?
Small business health insurance is an insurance policy that offers your employees private healthcare. If your team has fewer than 250 employees, our small business health insurance will cover the cost of private healthcare, from diagnosis to treatment. We offer four levels of small business health insurance, so you can find the cover that suits your business needs.
What are the benefits of small business health insurance?
There are great perks to taking out small business health insurance for your team.
- Improve productivity and reduce absence in the workplace
- Quickly get your people back to their best
- Help attract and retain the best talent for your business
- Access expert help building your wellbeing strategy
With our small business health insurance, your team could get even more productive. We'll look out for your employees' mental and physical wellbeing, so you can focus on what you do best: running your business
Call us on 0808 274 1080∧ or request a call back
What's included in our small business health insurance?
From access to a network of hospitals across the UK, cancer cover and mental health support, you’ll find a wide range of health and wellbeing benefits for your team when you take out our small business health insurance policy.
If you’re a small business owner our business health insurance policies allow you to offer your employees access to suitable care. We offer four different levels of cover with our small health insurance plans, helping you to choose the option that best suits your business needs.
Access up to 600 hospitals in our networks
Cancer cover as standard
Cover for eligible out-patient consultations and treatment
24/7 access to a qualified nurse through Bupa Anytime HealthLine
Facility charges for eligible in-patient and day-patient treatment in a Bupa recognised facility within your chosen network are paid in full
Cover for eligible musculoskeletal conditions, to care for your muscles, bones and joints
The most extensive mental health cover on the market‡‡
Access to the Bupa Digital GP app provided by Babylon††† for unlimited GP appointments 24/7 and symptom checker
‡‡As of February 2022, this comparison to other products in the market is based on Bupa’s and Defaqto’s interpretation of the differences between Bupa’s SME Select health insurance and other health insurance products offering mental health cover. The comparison excludes any special offers or promotions which may temporarily alter the cover offered. Cover comparison information is for personal use and guidance only and does not constitute any contractual representation, warranty or obligation by either Bupa or Defaqto about the completeness, accuracy, reliability, suitability or availability of the comparison. Neither party accepts any liability for errors, omissions, direct or consequential loss in relation to this comparison.
Access Bupa from anywhere
To support our customers, we have now introduced new and expanded services which can be accessed from the safety and comfort of their home.
Even though things are still a little unusual
our experts are still here for all our Bupa customers,
wherever here is
You could see a GP in your garden, with Digital GP
a specialist in your study using Direct Access
get a physio in your front room
our muscles, bones and joints team are only a phone call away
With Anytime HealthLine you can call 24/7
and speak to a nurse - even from your nursery
And remember, our Family Mental HealthLine is there when you need it
Whether you choose to see us from home or in person
with Bupa we're right here where you are, when you need us.
No more delaying. No more worrying. No more putting it off.
Don't put your health on hold.
Bupa. Healthcare from anywhere Even though things are still a little unusual
our experts are still here for all our Bupa customers,
wherever here is
You could see a GP in your garden, with Digital GP
a specialist in your study using Direct Access
get a physio in your front room
our muscles, bones and joints team are only a phone call away
With Anytime HealthLine you can call 24/7
and speak to a nurse - even from your nursery
And remember, our Family Mental HealthLine is there when you need it
Whether you choose to see us from home or in person
with Bupa we're right here where you are, when you need us.
No more delaying. No more worrying. No more putting it off.
Don't put your health on hold.
Bupa. Healthcare from anywhere
Small business health insurance cover options
Bupa Select has four levels of cover to choose from as well as a wide range of benefits for your employees:
|
Key benefits |
Select Custom |
Select Key |
Select Enhanced |
Select Complete |
|---|---|---|---|---|
|
Access to partnership facilities nationwide |
300+ facilities |
300+ facilities |
300+ facilities |
600+ facilities |
|
Out-patient cover for consultations, X-rays and diagnostic tests |
£500 per year |
£1,000 per year |
£1,500 per year |
Paid in full† |
|
Out-patient complementary medicine treatment |
Up to £250 from out-patient limit |
Up to £250 from out-patient limit |
Up to £1,500 per year from out-patient limit |
Paid in full† |
|
Out-patient MRI, CT and PET scans |
Paid in full‡ |
Paid in full‡ |
Paid in full‡ |
Paid in full‡ |
|
Consultancy fees and facility charges for day/in-patient treatment and for out patient surgical operations |
Paid in full‡ |
Paid in full‡ |
Paid in full‡ |
Paid in full‡ |
|
Cancer cover |
Paid in full‡‡ |
Paid in full‡‡ |
Paid in full‡‡ |
Paid in full‡‡ |
|
Mental health in-patient and day-patient treatment‡‡‡ mental-health-in-patient-and-day-patient-treatment |
|
|
|
|
|
Digital GP in partnership with Babylon†††† digital-gp-in-partnership-with-babylon |
|
|
|
|
|
NHS cash benefit nhs-cash-benefit |
|
|
|
|
|
Excess options |
£0, £100, £150, £200 or £500 |
£0, £100, £150, £200 or £500 |
£0, £100, £150, £200 or £500 |
£0, £100, £150, £200 or £500 |
|
Key benefits |
Select Custom |
Select Key |
Select Enhanced |
Select Complete |
|---|---|---|---|---|
|
Access to partnership facilities nationwide |
300+ facilities |
300+ facilities |
300+ facilities |
600+ facilities |
|
Out-patient cover for consultations, X-rays and diagnostic tests |
£500 per year |
£1,000 per year |
£1,500 per year |
Paid in full† |
|
Out-patient complementary medicine treatment |
Up to £250 from out-patient limit |
Up to £250 from out-patient limit |
Up to £1,500 per year from out-patient limit |
Paid in full† |
|
Out-patient MRI, CT and PET scans |
Paid in full‡ |
Paid in full‡ |
Paid in full‡ |
Paid in full‡ |
|
Consultancy fees and facility charges for day/in-patient treatment and for out patient surgical operations |
Paid in full‡ |
Paid in full‡ |
Paid in full‡ |
Paid in full‡ |
|
Cancer cover |
Paid in full‡‡ |
Paid in full‡‡ |
Paid in full‡‡ |
Paid in full‡‡ |
|
Mental health in-patient and day-patient treatment‡‡‡ mental-health-in-patient-and-day-patient-treatment |
|
|
|
|
|
Digital GP in partnership with Babylon†††† digital-gp-in-partnership-with-babylon |
|
|
|
|
|
NHS cash benefit nhs-cash-benefit |
|
|
|
|
|
Excess options |
£0, £100, £150, £200 or £500 |
£0, £100, £150, £200 or £500 |
£0, £100, £150, £200 or £500 |
£0, £100, £150, £200 or £500 |
How to get health insurance for a small business
You can get a guide price with our online quote tool. Or, you can call us on 0808 274 1080∧ or arrange a callback to discuss any small business health insurance product questions and next steps.
Get a guide priceKey exclusions
Pre-existing conditions, and ailments related to it, are often excluded from your employees's policy because health insurance is designed to treat new conditions that occur after their cover has started.
As well as pre-existing conditions, the main exclusions from our insurance policy for small business' are listed below. Please refer to the Bupa Membership Guide for our complete list of exclusions. This will be provided by your Bupa representative.
Ageing, menopause and puberty, accident and emergency treatment, allergies, allergic disorders or food intolerances, birth control, conception and sexual problems, gender dysphoria and gender reassignment, chronic conditions, cosmetic, reconstructive or weight loss treatment, deafness, dialysis, eyesight, pregnancy and childbirth, screening, monitoring and preventative treatment, sleep problems and disorders, speech disorders and varicose veins.
††For new customers purchasing directly from Bupa only. A different version of Select Custom is available for renewal customers, and for customers purchasing via an intermediary or asking for a comparable quote directly from Bupa.
‡‡When we say benefits are paid in full – this is for eligible treatment on your core health insurance when you use a healthcare facility within your chosen Bupa network using a Bupa-recognised consultant who agrees to charge within Bupa limits (a fee-assured consultant) or a Bupa-recognised complementary medicine practitioner.
††With Bupa cancer cover there are no time limits. All eligible treatment costs and evidence-based breakthrough cancer drugs and treatments that your scheme covers are paid in full for as long as you have Bupa health cover. You must use a hospital or health centre from the Bupa network and a consultant that we recognise and charges within Bupa rates (a fee-assured consultant). Please check your certificate or guide to see which specific list of advanced therapies your employer has selected as it may not cover all advanced therapies.
‡‡‡Existing in-patient, out-patient and day case benefit limits and exclusions for pre-existing conditions still apply to our cover for mental health conditions.
††††Customers who live in the Isle of Man do not have access to Digital GP provided by Babylon but can access GP24 provided by HealthHero.
High level overview of small business products for new direct customers only
Essential information explaining Select health insurance
How Bupa helps make winning teams
24/7 access to a GP with the Bupa digital GP app provided by Babylon.
Online consultations are available with doctors, nurses and pharmacists. Helping your employees get the help they need quickly.
Your employees can call us first for advice and treatment.
Our Anytime HealthLine is open 24/7. Plus, for certain conditions, our Direct Access‡‡‡‡ could give employees quicker access to specialists.
We’ve got the most extensive mental health cover on the market†††.
From diagnosis and treatment to employee assistance programmes (EAP), we can help your employees with any mental health concerns.
Access to useful health resources with our online wellbeing hub.
Including wellbeing guides, toolkits and articles that could help shape your workplace wellbeing strategies.
Our health insurance cover is rated '5 Star' by Defaqto. With over 12,500 reviews and a 4.4 TrustScore, we're also rated ‘great’ by our customers on TrustPilot.
Call us
0345 266 8974^
^Lines are open Monday to Friday 8.30am to 6pm. We may record or monitor our calls.
^Lines are open Monday to Friday 8.30am to 6pm. We may record or monitor calls.
‡‡‡‡Direct Access telephone services are available as long as the symptoms are covered under the policy. If your cover excludes conditions you had before your policy started, we'll ask you to provide evidence from your GP that your symptoms are not pre-existing for a period of up to two years from policy start date (or five years in the case of mental health). Always call us first to check your eligibility.
Digital GP services are provided by Babylon Healthcare Services Limited. Registered in England and Wales No. 09229684. Registered office: 60 Sloane Avenue, London SW3 3DD.
Digital GP is not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.
Bupa Health Insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London, EC2R 7HJ.
†Terms and conditions
- In these terms and conditions, references to “Bupa” are to Bupa Insurance Limited, which may act through its agent Bupa Insurance Services Limited.
- Subject to these terms and conditions, eligible clients will receive access to one free Bupa Be.Reassured Health Assessment (the “Health Assessment”) for each main member (“Members”) covered when purchasing a new Bupa Select Company PMI Policy (the “Select Policy”) for up to 10 members (the “Offer”). The Offer cannot be used against any other Bupa product or service. Bupa Health Assessments are provided by Bupa Occupational Health Limited.
- The Offer is available to UK registered small or medium sized corporate entities (including, for example, companies, partnerships, and associations) covering between 2 and 10 Members inclusive (“SMEs”) who purchase a new Select Policy directly from Bupa.
- The Offer is available to new or switching SME clients only and is not available for the following:
- a. SME clients who purchase their Select Policy to cover more than 10 Members; or
- b. SME clients who purchase their Select Policy through an intermediary; or
- c. existing Bupa clients who hold a policy for any Bupa product or service.
- Free Health Assessments must be booked on or before the date falling 3 months after the Select Policy start date (the “Booking Period”) and will be available during this period subject to the Select Policy being active.
- The Offer is only available for new or switching SME clients for whom a quote is provided for a Select Policy between 1 July 2022 and 29 July 2022 inclusive. Quotes are valid for 28 days and the Select Policy must have a start date between 1 July 2022 and 29 July 2022 inclusive. Bupa’s standard Terms of Business and Bupa Select Policy Terms & Conditions will apply.
- The Offer will not be applied in subsequent policy years and will not be available to Members who are added to the Select Policy after it has started. Members who are removed from the Select policy will no longer be eligible to claim a free Health Assessment. If you wish to continue to have access to Health Assessments for Members after the Booking Period, or if you wish to offer Health Assessments to new joiners after the Select Policy start date, you must request this and pay any applicable fees and charges.
- Health Assessments are carried out at Bupa Health Centres. Not all types of Health Assessments are available at each Bupa Health Centre. For details of our Health Assessments, see bupa.co.uk/business/health-wellbeing-services/employee-health-assessments and for the locations of Bupa’s Health Centres, see finder.bupa.co.uk
- Appointments for Health Assessments are subject to availability. Members must contact the Health Assessment booking team directly on 0345 604 0612 to arrange an appointment. Bookings cannot be made online. All appointments must be made at least 5 working days in advance.
- A cancellation policy applies to all Health Assessments booked but not attended. Members can change or cancel their Health Assessment appointment up to 5 working days before their scheduled appointment. If the Member cancels with less than 5 working days’ notice, or does not attend the appointment, the Member will lose eligibility for the free Health Assessment.
- Bupa reserves the right to decline to offer a Select Policy in its absolute discretion, and Bupa’s decision regarding any aspect of this promotion is final.
- Bupa reserves the right to cancel, suspend, amend or withdraw the Offer at any point without prior notice.
- The Offer is non-exchangeable, non-transferable, has no cash value/alternative and cannot be used in conjunction with any other promotions or offers except for Bupa’s free 2-year fixed price offer (the “Fixed Price Offer”) which allows new SME clients to fix the price of the Select Policy for 2 years subject to separate terms and conditions. The Fixed Price Offer is not available for the following:
- a. SME clients who are switching from an alternative company health insurance provider; or
- b. SME clients who purchase their Select Policy through an intermediary; or
- c. existing Bupa clients who hold a policy for any Bupa product or service for the benefit of their employees.
- The Fixed Price Offer guarantees the price of the Select Policy for 2 years. However, this is not protected from any increases in Insurance Premium Tax (“IPT”) at the first renewal. Changes to Members on the Select Policy made during the 2-year fixed period may also affect the price at the first renewal, although the rate per member will remain fixed. Examples of changes to the Select Policy include (but are not limited to): adding or removing members from the Select Policy, complimentary babies becoming paid-for child dependants at the first renewal, and child-dependants reaching the age of 24 during the first fixed year who would then be required to pay the adult rate in the second fixed year.
- Please note, you may not be able to amend the benefit options of the Select Policy at your first renewal when choosing the Fixed Price Offer. Examples of benefit options include facility access, out-patient limits and levels of excess.
- When calculating renewal prices for a Select Policy after the Fixed Price Offer has ended, Bupa considers additional factors such as (but not limited to) claims history, age of members, the rising cost of healthcare and IPT, which will be factored into each year’s renewal subscription.
- Bupa will use any personal information in accordance with its privacy notice which can be found at bupa.co.uk/privacy
- To the fullest extent permitted by law, Bupa and its group companies shall not be liable to the SME client or any of its employees for any claims, damages or any other losses whatsoever under or in connection with the operation of the Offer.
- These terms & conditions shall be governed by English law and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
