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Health insurance excess

Everything you need to know about excess and how it applies to your cover

Usually when you're looking at health insurance policies you'll have to choose an excess amount to get a quote. The excess can have a big impact on your policy, especially when it comes to deciding the cost of your cover. It is important to remember that the higher the excess, the lower the monthly premium will be.

We think it's important to understand excess, which is why we've answered the most common questions, such as how does private health insurance excess work and how does it apply to your policy. This will help you decide what's right for you when it comes to picking your excess amount.

To find out more about our Comprehensive health insurance or Treatment and care call us on 01134950976^ or

What is health insurance excess?

An excess is the amount you'll have to pay towards your treatment when you make a claim on your health insurance policy.

When you take out private health insurance, you're offered an excess with your cover. An excess is the amount you will have to pay when you make a claim on your health insurance policy. Having an excess means that you have to pay part of your treatment costs up to the amount of your excess. For example, if you have treatment that costs £3000 and you have agreed an excess of £500, you'll pay £500 and your insurer will pay the remaining £2500.

You may want to take out a health insurance policy with a higher excess because this can help reduce your monthly payments, this is one way of making health insurance more affordable. While a health insurance policy with a lower excess will have a higher premium.


What is the benefit of health insurance excess?

The benefit of having an excess with your health insurance policy is that it allows you to take control over your monthly premium.

Not every private health insurance policy will have the same kind of excess, so it’s important to understand how and when your excess applies to your health insurance policy, and if you’re happy with the amount you need to pay should you need to claim.


How does excess apply to a Bupa health insurance policy?

We understand having flexibility in health insurance policies is important in order to suit your personal needs, that’s why we have a range of excess options available for you to choose from. We have two different levels of private health insurance cover: Comprehensive health insurance and Treatment and care. With both of these options you can choose an excess of £0, £100, £150, £200, £250 or £500.

On our policies you’ll need to pay your excess (if applicable) on your first eligible claim of each membership year. You’ll only need to pay the total amount of your excess once per membership year, even if you make more than one claim for a condition. However, if your treatment starts in one membership year and continues into the next, it could apply twice to a single claim.

You can amend your level of excess at each annual renewal. Again, if you choose a higher excess you can help to reduce your monthly premiums.

Learn more about private health insurance

Our useful guides are here to help you understand the fundamentals of health insurance. We also cover a number of key health topics – such as looking after yourself as a parent and taking care of your children’s health.

Here’s a selection of questions and answers that we’ve already helped our customers with.

If you make a claim on your health insurance, the amount of excess on your policy is what you’ll pay towards your treatment or procedure. We offer two levels of health insurance – Treatment and Care and Comprehensive – both of these policies give you the flexibility to choose your own excess between £0 and £500.

Our health insurance allows you to be flexible with the excess you choose, to make sure you’re happy with the amount you would need to pay should you need to make a claim. You’ll only need to pay the total amount of your excess once per membership year, even if you make more than one claim for a condition. However, if your treatment starts in one membership year and continues into the next, it could apply twice to a single claim.

Our health insurance excesses vary on the option you choose. We have the options to choose an excess of £0, £100, £150, £200, £250 or £500, on both our health insurance cover options.

Any claim that falls entirely within your excess will not impact your No Claims Discount level. For more details you can refer to the Bupa By You guide, read about it on our help insurance support page, or call us on 0808 159 0350^.

^ We may record or monitor our calls. Lines are open Monday to Friday 8am to 8pm and Saturday 9am to 12.30pm.

Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London, EC2R 7HJ.

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