Michael J’s smile in a day story

Finding a trusted solution

After months of research to find a dentist he could trust, Michael Johnson had full upper jaw tooth replacement at 77 Harley Street. He also had a single tooth restored in his lower jaw.

Under the care of Drs Michael and Anthony Zybutz, his dental issues are now solved, and he is loving life again.

My problems were caused by poor dental care

“I had always gone to the dentist, but unfortunately the treatment over many years was really poor.

I spent so much money trying to look after my teeth but, looking back, I was relying on poor advice and treatment. Eventually, my teeth began to move, and crowns started to fall out. Everything got looser and looser.

I was struggling.

I had trouble eating. It hurt when I ate, and I had to avoid some foods altogether.

I felt self-conscious about my teeth and was afraid to smile.

My confidence was so low.”

“I had no choice – I had to find a solution.”

“It got to the point that I just had to do something.

I researched on the internet for months, looking for a dentist to do implants, and going for consultations. Some dentists didn’t even reply to me.

I decided to look into Bupa Dental Care when I heard their ads on LBC Radio. Something drew me to them; something felt right.

And I really liked the reviews. They talked about the whole patient experience at 77 Harley Street and how good the care was, so eventually I decided to go for a consultation in Harley Street.

I felt I had nothing to lose, especially as the consultation was free.”

First impressions at Bupa Dental Care

“When I went for my initial consultation with Anthony, I was just so impressed. Everyone was convincing, professional, reassuring and confident in what they did.

I immediately knew that I just needed to do it.’”

“Care, honesty and expertise”

“When he examined me, Anthony said my upper teeth were really quite bad.

I needed my upper teeth removed and replaced as they were very loose, and a single tooth replaced on my bottom jaw.

He explained what could and couldn’t be done, what my options were.

But they waited until they’d analysed the CT scan before they confirmed I was definitely suitable for Smile in a Day treatment.

Unlike another dentist I went to see where they just wanted to take everything out, the 77 Harley Street team didn’t want to take out any healthy teeth. That was a relief as I wanted to keep any natural teeth that I could.

They didn’t exaggerate, they were honest and straightforward with everything they said, and they didn’t push me into anything. It made me feel I could trust them.”

“Totally pain-free surgery”

“My first surgery day was actually cancelled.

I don’t know if I was more nervous than I realised, but my blood pressure was very high when I arrived. Michael and Anthony didn’t want to take any risks, so they postponed the procedure.

On my actual surgery day, I had conscious sedation so I was awake but my whole body felt totally relaxed.

I’ll be honest, I was expecting the surgery to be painful, but I had no pain whatsoever.

And afterwards. no bruising or swelling. Nothing.”

My new teeth – bespoke and crafted for me

“Anthony designed the shape and size of my teeth and was guided by pictures of how my original teeth looked. He spent a lot of time making adjustments and getting everything absolutely right.

My permanent set fitted perfectly and was very comfortable, but I felt the gums were not quite the right colour. Anthony wanted me to be 100% happy so sent them to be corrected.

The whole process was totally bespoke, with real attention to detail.”

“I can eat anything now”

“When I got my temporary teeth* I assumed it would take some time to be able to eat normally again.

I followed the advice to eat soft food and not to bite into anything too hard. Gradually I started to eat apples, nuts and even spare ribs!

Now I can eat absolutely anything.”

”I didn’t expect the boost to my confidence”

“Regaining my confidence is the biggest change since having my Smile in a Day treatment – something I didn’t expect.

I’m not exaggerating when I say that it gave me my life back.

It’s a lot of money, but so worth it, truly.

The whole experience changed my life completely.”

What I tell people

“I have told so many people about 77 Harley Street, how they are amazing dentists and what they have done for me.

I can tell you that I contacted every implant dentist with 5 star reviews, and Bupa Dental Care are the best.

In my view, no-one else can be anywhere near as good.

They delivered everything they said they’d deliver – I can’t fault them. I am so happy I chose 77 Harley Street.”

About Smile in a Day dental implants

*Smile in a Day is an advanced dental implant technique where implant surgery and a full set of fixed teeth are placed on the same day. About three months later, once the bone has integrated with the dental implants, these temporary teeth are exchanged for the final long-lasting set. This is a non-surgical appointment.