Bupa Blua Health clinicians can provide private specialist, diagnostic, and pathology referrals. Call us once you have your referral and we can discuss your options and explain which specialists and healthcare professionals are covered by your Bupa membership.
We’ll let you know what you need to do next and send you any pre-treatment forms you may need to complete.
What you need before you contact us:
- Your Bupa membership number.
- Details of when your symptoms first began.
- Details of when you first consulted the clinician about your symptoms.
- The symptoms you’re suffering from.
- Details of the treatment and the type of specialist the clinician has recommended.
Call us on 0345 609 0111 or fill in our form to request a callback
Getting your referral letter
After your appointment, we'll email you a link to your referral letter. You'll usually receive this within an hour, but it can take longer.
In the email, tap or click on View referral and you’ll be taken to the login screen of the Bupa Blua Health app.
- Go to the Care tab.
- Find your appointment, then tap Referral.
- Tap on the referral letter you want to open.
- Click Download Referral Letter.
After your referral appointment
The private healthcare provider you choose will send you the results of your exam or test.
We ask that private healthcare providers send test results back to your NHS GP. Your private healthcare provider should contact you directly to discuss your results and arrange any necessary follow up. You can also discuss any results/concerns with your NHS GP.
You can still make an appointment with a Bupa Blua Health clinician but we may not have all the results or clinical information required to make a thorough assessment.
Please note, if the clinician refers you for diagnostic tests, please check your Bupa cover to understand which diagnostic tests are covered and funded. Typically only tests ordered by a Specialist Consultant are covered – you can receive a referral to see a Specialist Consultant through the Bupa Blua Health service.
Problems with your referral
If you have any problems with your referral, please contact our support team.