Treatments for musculoskeletal (MSK) pain

To make an appointment, call us on 0330 127 7805
Lines are open Monday to Friday 8am to 8pm. Saturday and Sunday 9am to 5pm.

Care for your muscles, bones and joints

MSK clinicians are experts in muscles, bones and joints. Our team includes physicians, physiotherapists, osteopaths and podiatrists.

We use a variety of specialist methods to treat injuries and conditions. These include exercises, pain management strategies and more. All with the aim of helping improve your movement, flexibility and recovery.

Prices vary depending on which specialist you need to see.

Book now at a Bupa health centre

It’s easier than ever to book a physiotherapy appointment with a physio near you at one of our health centres. You don’t even need Bupa health insurance to book one.

You can book your appointment online, or you can call us on 0330 127 7805 and our bookings team will help.

Our MSK treatments


For post-surgery rehabilitation to sports injury prevention advice, our physiotherapists can help. We offer appointments face-to-face, by phone or video, or a mix of both. Get back to feeling like yourself again.

What happens at a physiotherapy session?

During your first appointment, we'll find out about you as a person, about your health concerns and what goals you'd like to achieve. From there we'll create a personalised treatment plan for you. Treatment plans may include any of the following.

  • Self-management, education and advice
  • Exercise therapy
  • Chronic (long-term) pain management
  • Taping
  • Acupuncture

Sports and exercise medicine

Whether it’s a niggle or an injury - get expert care from our MSK physicians. If appropriate, they can order tests such as X-rays, MRI scans and blood tests to diagnose the problem. Get treatments from injection therapy to shockwave therapy, depending on what's right for you.

Our physicians work with physiotherapists and osteopaths to give you an individual care plan. And if surgery is something that you need, they'll work with orthopaedic surgeons, too. Giving you joined-up care the whole way through.

Osteopathy is based on the idea that your general health and wellbeing depend on your bones, muscles, ligaments and connective tissues all working smoothly together. Our osteopaths aim to restore your body to a state of balance. They'll use a range of techniques such as physical manipulation to:

  • ease tense muscles
  • improve the blood and nerve supply to the tissues in your body
  • help your body's own healing processes

They can give you advice about posture and exercise to help recovery and stop symptoms returning.

Our women’s health physios are specially trained to treat a wide range of pelvic and abdominal problems such as:

  • aches and pains related to pregnancy
  • abdominal separation
  • urinary incontinence
  • overactive bladder
  • pelvic floor rehabilitation
  • pelvic organ prolapse
  • painful sexual intercourse

Treatments can include:

  • exercise programmes to improve movement, function and flexibility
  • core strengthening exercise programme
  • mobilisation and manipulation techniques to reduce pain
  • advice on lifestyle changes
  • taping and provision of supportive equipment, where needed

Call us on 0330 127 7805^ and ask to be booked with a Women's Health Physio.

Available at selected locations

Our podiatrists specialise in the diagnosis and treatment of injuries and disorders that affect the foot, ankle, calf and shin. So if you have heel pain, problems with your toes, or pain in your feet, calves or shins, a podiatrist may be able to help.

They'll assess your feet and footwear, along with your walking and running techniques using video Gait Analysis. Your podiatrist will then discuss the right treatment for you.

Podiatry services are available at selected locations.

Physioline is our virtual physiotherapy service where you can access a physiotherapist quickly without the need to see a GP first. You can choose to have a phone call or a video call.

PhysioLine is available to you if you have health insurance with us. Call us as soon as a problem happens and we'll put you in touch with one of our physios for advice and support. Use it to keep on top of minor issues as soon as they crop up, so they don't develop into bigger problems.

You can pick a time that suits you for a call – it doesn't need to be during work hours. We have evening and weekend calls available, too.

Our physios will advise on the best next steps for you. These might include advice and exercises, a referral to physiotherapy, or a referral to a specialist.

PhysioLine is a convenient and fast way to access care when you need it. Whether to treat or manage a problem, we focus on offering the best treatments based on evidence. This might be a combination of education, exercises and physical therapy.

APP stands for Advanced Physiotherapy Practitioner. AAPs have had more training and qualifications, and are very experienced. This makes them experts in managing musculoskeletal (muscle, bone, joint and nerve) problems.

Their training involves working closely with consultants and GPs. This way of working means that people see the right clinician at the right time for their problem.


Shockwave therapy delivers pulses of energy to the injured tissues in your body. This increases blood flow and helps speed up your body's natural healing process.

It's often used for injuries to your tendons and works well alongside other therapies such as exercises.

Available at selected locations.


In acupuncture, your therapist inserts fine needles into specific points around your body. It can help with lots of conditions that affect muscles, bones and joints. For example, headaches and lower back pain. It’s also often used alongside other physiotherapy treatments for longer-term health benefits.

Service Greater London Outside Greater London
Initial consultation £265.00 £233.00
Follow-up consultation £202.00 £158.00
Short follow-up consultation £101.00 £79.00
Service Greater London Outside Greater London
Initial consultation £82.00 £62.00
Follow-up consultation £64.00 £49.00
Service Greater London Outside Greater London
Initial consultation £95.00 £72.00
Follow-up consultation £72.00 £49.00
Isokinetic testing £170.00 -
Isokinetic final report £170.00 -
Service Greater London Outside Greater London
Podiatry biomechanical assessment £202.00 £176.00
Podiatry 30-minute consultation £82.00 £41.00
Podiatry short follow-up consultation  £64.00 £30.00
Service Greater London Outside Greater London
Six sessions
£90 £70
Class rate
Service Greater London Outside Greater London
Initial consultation £85.00 £51.00
Follow-up consultation £62.00 £42.00
Isokinetic testing £170.00 -
Isokinetic final report £170.00 -

To make an appointment you can call us on 0333 331 924^. If you have health insurance, please make sure you have your policy number and an authorisation code for treatment when making your appointment.

Find your nearest centre

No you simply pay for your own treatment. If you have health insurance with Bupa, you can get in touch with us to get you the right treatment. If you have insurance with another provider, you’ll have to get in contact with them.

Yes, chartered physiotherapists with the appropriate postgraduate training are qualified to do manipulation.

If you have restricted mobility, please contact the bookings team by telephone to make your booking and we can give you instructions about parking and/or access to the building.

If you have communication difficulties, please arrange for a friend or relative /signer to come with you. If you’ll need an interpreter during your appointment, we can offer you immediate telephone access to an interpretation service called Language Line. You’ll be able to choose from over 200 languages and dialects.

No. If you have health insurance with Bupa, you can get in touch with our member services team. If you have insurance with another provider, you can contact them to get a referral.

If you need to change or cancel your appointment, please call our bookings team on 0333 920 7604^ with at least 24 hours notice. If you cancel later than this you’ll incur a cost. For physiotherapy, you’ll be charged 100% of the fee if you fail to attend or cancel with less than 24 hours notice.

For musculoskeletal physicians, you’ll be charged 50% of the fee if you cancel your appointment with 24 to 72 hours notice. You’ll be charged 100% of the fee if you fail to attend or cancel within 24 hours of the appointment.

Your confirmation email will have a link to a registration form and instructions on how to prepare for your assessment. Please complete this online before your appointment.

You may be asked to change into shorts and a t-shirt so we recommend bringing clothes you feel comfortable in. If you’ve had any previous tests such as X-ray or MRI scan, bring the results of these and any other letter that your doctor may have sent you. If you’re taking any medicines, bring these as well.

What’s next?

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