Bupa’s earwax removal service is a safe and effective way to remove excessive earwax.

Our Health Advisers are trained and accredited in ear cleaning, using a method called microsuction, which uses a specialist suction device and camera that looks inside the ear.

Why choose earwax removal with Bupa?

What is earwax?

Naturally produced in the ear canal, earwax moisturises and protects them from dust, germs, irritation and even insects. Most people don’t need to remove it because our ears are ‘self cleaning’ - earwax moves from part way down the canal to the outside of your ear naturally.

Some people can have problems with excess earwax, or it may get stuck in their ears. In these cases, people can suffer from discomfort or reduced hearing and can benefit from having the earwax removed. Bupa’s earwax removal service is a safe, effective way of sorting these issues.

What is ear microsuction?

Microsuction is one of the best ways to remove earwax. Once our trained advisers have assessed your ear canal, they’ll use a gentle suction device to remove any earwax blockages.

This suction device acts like a vacuum cleaner, helping to loosen and remove any impacted earwax. Once the procedure is over, we’ll use a microscope to check over your ears.

Previously, using an ear syringe with water was a common way to get rid of earwax, however microsuction is a quick and much safer method.

How does the Bupa earwax removal service work?

While there are safe ways to remove earwax at home, like olive oil drops or ear canal hygiene sprays, these often aren't effective enough for people with excessive or impacted earwax. Our earwax removal service is one of the safest ways to get rid of excess wax. You’re seen by a trained professional who looks at your ears before and after the appointment, so you get the highest level of care possible.

Like we mentioned above, most people won’t need to remove wax, and some might not be able to remove it themselves at home. However, there are options available from healthcare providers if your earwax is proving troublesome.

The safest method to remove earwax is by microsuction. Our service involves using a small suction device with a microscopic camera to look into your ear canal, important structures like the ear drum can be seen whilst the procedure is taking place.

In order to use this service, you must be over 18 and give your consent to the procedure and understand the benefits and risks. The procedure isn’t suitable for anyone who won’t be able to sit still during it, as this poses a risk of damaging the ear.

Other things like infection, ear surgery, severe tinnitus or vertigo may mean that this service isn’t suitable. You’ll be able to see a full list of reasons which may make this service unsuitable for you when you make a booking, where you’ll have the chance to complete a questionnaire. If this shows that the treatment isn’t suitable, there’s no need to proceed with the booking.

You don’t need to have health insurance to book one of our earwax removal appointments.

Terms and conditions

Our ear wax removal service isn’t covered by Bupa health insurance. It’s an extra cost.

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A fee will be charged for non attendance and when cancelling an appointment without giving 24 hours' notice.