What is physiotherapy?

Physiotherapy is a type of physical treatment that aims to restore movement and improve the way your joints and muscles work. Carried out by a specially trained physiotherapist, it's often recommended to improve flexibility, strength and movement for areas of the body that have been affected by an illness or injury. It can also be helpful for physical rehabilitation, or if you have a long-term health condition or disability that affects your mobility.

Physiotherapy tends to be a combination of hands on care, exercises and education, that can help to improve lots of things, from chronic pain to sports injuries.

Book now at a Bupa health centre

It's easier than ever to book a physiotherapy appointment with a physio near you at one of our health centres. You don't even need Bupa health insurance to book one.

Simply choose your appointment type and time, enter your details and confirm your booking in four easy steps.

Why choose Bupa physiotherapy?

What private physiotherapy services do we offer?

Find a physiotherapist near me

We offer a range of physio appointments to suit your needs, whether that's face to face, over the phone or online.

Give us a call on 0343 252 8868^ if you need any more information.

^We may record or monitor our calls.

No. You can simply pay for your own physiotherapy treatment, and in some cases we can provide treatment for people covered by other health insurance providers. It’s important that you check first to make sure the proposed treatment is eligible with your own provider under their policy terms.

The prices for private physiotherapy in our health centres varies depending on the type of consultation you require.

Initial consultation (Greater London) £85.00
Initial consultation (outside Greater London) £51.00

Follow-up consultation (Greater London) £62.00
Follow-up consultation (outside Greater London) £42.00

Our musculoskeletal physiotherapy team is made up of some of the most experienced specialists in the UK, including those who work for Great Britain’s Olympic and UK Athletics teams and a number of professional sports disciplines including rugby, football and cricket. This means that all our specialists (and customers) benefit from the knowledge, experience and guidance of this expertise.

All Bupa physiotherapists are musculoskeletal specialists with a minimum of five years’ experience, many with postgraduate specialist qualifications and experience in occupational health, manipulation, biomechanics and sports injuries.

Yes, chartered physiotherapists with the appropriate postgraduate training are qualified to manipulate.

There is no pre-determined number of treatments for a specific condition. Following your initial consultation, your clinician will discuss and agree a treatment plan with you. This may include advice about the approximate number of treatments you need. However, it’s important to bear in mind that each person responds to treatment differently.

Please let us know of any disability at the time of booking so that special arrangements and/or an extended appointment can be made for you. For customers with restricted mobility we’ll need to give additional instructions about parking or access to the building. Customers with other difficulties such as communication problems should, where possible, arrange for a friend, relative or other assistant to accompany them, for example, an interpreter or signer.

Bupa health centres providing musculoskeletal services do not have specialised equipment such as hoists.

No, anyone can have an appointment.

Your insurer will need to pre-authorise your treatment, please check with your insurance provider that they check with your health insurance provider that they’ll cover your treatment before booking with us. When you book your appointment with us, you’ll need to supply your health insurance details, unless you’re paying personally.

To make an appointment you can call us on 0333 3315924^ or book online. If you have health insurance, please make sure you have your policy number and an authorisation code for treatment when making your appointment.

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If you need to change or cancel your appointment, please call us with at least one working day or 24 hours’ notice. If you cancel later than this you will incur a cost.

For physiotherapy, osteopathy and podiatry you will be charged 100% of the fee if you fail to attend or cancel with less than 24 hours notice.

For musculoskeletal physicians and orthopaedic surgeons you’ll be charged 100% of the fee if you fail to attend or cancel with less than 24 hours notice. If you cancel your appointment with 72 to 24 hours notice you will be charged 50%.

You may need to undress to your underwear so that your clinician can examine you. Alternatively, you may be asked to change into shorts and a t-shirt so you may wish to bring your own along with you.

If you’ve had any previous tests such as an X-ray or MRI scan, bring the results of these and any other letters that your doctor may have sent you. If you’re taking any medicines, bring these as well.

Your first appointment may last up to 45 minutes. Any follow-up sessions are usually about 30 minutes.

MSK initial appointments may last up to 40 minutes. Any follow-up sessions are usually about 20 minutes

If you’ve been referred by your GP, and you’re happy for us to do so, he or she will be sent a letter with an update on your progress. If you made the appointment without being referred and you would like us to notify your GP, we’ll be happy to do this.

The first time that you contact us, we’ll ask you to provide some personal details and open a confidential medical file for all of your records. All patient records are subject to the same strict rules of confidentiality that you would expect of any medical records. No information will be passed to any third party without your consent.

What's next?