Private GP appointments
We look forward to welcoming you safely in our health centres again. You also have the option of a remote doctor’s appointment by phone or video call.
Or call us on 0345 608 0898^
Order online
Fast access to a friendly, professional GP. Choose between a face-to-face or online appointment.
Sometimes you just want to talk to a doctor sooner, or for longer. Our private GP service lets you do just that, so you can discuss whatever’s on your mind in complete confidence. Whether your appointment is at one of our in-centre clinics, by telephone, or online by video costs are up-front, so there are no hidden surprises, and you don’t need to be a Bupa member to book a private GP appointment with us.
If required we do our best to arrange a same-day or next-day consultation. In-person private GP appointments will be held at your local Bupa health centre, but we also offer online consultations where you can speak to a GP via a telephone call or video from the comfort of your own home.
If it’s your first appointment with us, or you’d like to talk about more than one issue or a complex medical issue, we recommend booking a 30-minute appointment. For repeat appointments or simple issues, a 15-minute appointment may be ideal for you. For medical emergencies, please call 999 or visit A&E.
Book an appointment to see a private GP today
Call us on
0345 608 0898
Lines are open Monday to Friday 8am to 8pm, Saturday and Sunday 9am to 5pm. We may record or monitor our calls.
Our private GP services
Face-to-face appointments
- Visit a Bupa GP at one of our health centres.
- Opening hours vary by centre, with some offering evening and weekend appointments.
- Many of our centres offer same-day appointments, where availability allows.
- You can discuss your concerns in full confidence.
- A 15-minute private GP appointment costs £79.00. It’s suitable for one minor health concern, or for a repeat appointment if you’ve seen us before.
- A 30-minute appointment costs £140.00. It’s ideal for your first appointment, a more complex health issue, a new mental health concern, or more than one minor issue.
- The doctor can offer you basic diagnostic tests, such as blood tests. These will cost extra, but we’ll always discuss your options with you.
- This service is open to anyone aged 18 or over and who is in the UK.
Please note that we don’t offer a 24-hour ‘out of hours’ service. Our service is not suitable for medical emergencies, so if you need urgent medical care then please contact 111 or 999, or visit A&E.
Remote appointments
- Take the call from the convenience of wherever you are.
- Choose either a telephone or video call, using your smartphone, tablet or computer.
- For your convenience, video and telephone appointments are also available in the evenings and on Saturdays, subject to availability.
- Discuss your concerns in full confidence.
- A 15-minute virtual GP appointment costs £49. It’s suitable for one minor health concern, or for a repeat appointment if you’ve seen us before.
- A 30-minute appointment costs £89. It’s ideal for your first appointment, a more complex health issue, a new mental health concern, or more than one minor issue.
- The doctor can offer you basic diagnostic tests, such as blood tests. These will cost extra, but we’ll always discuss your options with you.
- This service is open to anyone aged 18 or over and who is in the UK.
If required the GP can issue a digital prescription, the medication can then be delivered to your chosen address or collected from a pharmacy.*
* Please note there will be an additional charge for the medication which will be paid directly with the pharmacy. This is not a flat fee as it is with the NHS but will vary depending on the medication and pharmacy provider.
Please note that we don’t offer a 24-hour ‘out of hours’ service. Our service is not suitable for medical emergencies, so if you need urgent medical care then please contact 111 or 999, or visit A&E.
How do our private GP appointments work?
1.
Choose and book: Telephone, Video or Face to face
When you book a private GP appointment with us, you can choose to meet face-to-face or you can request a telephone or video consultation. Just select a 15 or 30-minute time slot on a day that works for you.
2.
See a private GP
During your appointment, you can use the time to talk to the GP about whatever’s on your mind. This can include any mental or physical health symptoms you’ve been having, for example.
3.
Your next steps
Your Bupa GP may suggest a range of next steps. This could include further tests, a private prescription, or referral to a specialist. The GP will discuss any next steps with you during your appointment.†
Why choose Bupa's private GP services?
You don’t need to be a Bupa member to book a private GP
appointment with us.
You have the flexibility of either attending in person or
booking a telephone or video call with the doctor.
If it’s urgent, you can often see a GP on the same day or the very next day.
Our GP could write you a private prescription.
The GP could also refer you on to another service. While
they can't refer into NHS secondary care, they can contact
your GP (with your permission) about their
recommendations.
Our prices are all up front, so there are no hidden surprises.
Our trusted service is completely confidential and secure.
If required the GP can issue a digital prescription, the medication can then be delivered to your chosen address or collected from a pharmacy.*
* Please note there will be an additional charge for the medication which will be paid directly with the pharmacy. This is not a flat fee as it is with the NHS but will vary depending on the medication and pharmacy provider.
What could our private GPs do for you?
Sexual Health checks
Whether you have symptoms of an STI, have been potentially exposed to an STI or just want a sexual health screen to check for STI's; our range of sexual health services have products suitable for all.
Women’s health
You can talk to the doctor about any female health concerns, from a general check-up to cervical screening.
Men’s health
Our GPs handle all aspects of male health, from testicular examinations to erectile dysfunction and prostate cancer screening.
Mental health
Our private GPs are here for your mental health, too. So you can book an appointment if you feel like you’ve been struggling.
Abdominal issues
Abdominal problems can have a big impact on your life. Our private doctor will listen carefully and discuss any symptoms you may have had.
Muscles, bones and joints
Our private GPs can check for a wide range of conditions, from arthritis to back pain and osteoporosis.
Diagnosis, scans and tests
If you need peace of mind about something, our private GPs can arrange a wide range of tests and scans, and advise you about any next steps.
Skin complaints
Skin problems can be upsetting, besides any pain or itching. We can often diagnose skin conditions and could help you move forward with restoring your skin health.
The Bupa Menopause Plan
Spend time with a GP specially trained in the menopause, and get help with diagnosis and treatment all for a set price.
Earwax removal
Provided by our Health Advisers, Bupa’s earwax removal service is a safe and effective way to remove excessive earwax.
No, anyone can book a private GP appointment and pay for it afterwards. However, if you do have Bupa health insurance, you may already be covered. Please check your policy.
Telephone and video consultations £49.00 for 15 minutes £89.00 for 30 minutes
In-person appointments at a health centre £70.00 for 15 minutes £128.00 for 30 minutes
Additional services If you need anything like a blood test, or further appointments, that will cost extra. We'll always discuss your options with you first.
If you're wondering, “How can I see a private doctor near me”, you have 2 options:
- Book a face-to-face appointment to see a private doctor
- Or, if it's more convenient for you, book a remote GP appointment which you can take from anywhere. You'll receive an email confirming your appointment time, and then the GP will call you at the date and time you booked.
You can book by phone or book online. To book by phone, please call us on 0343 253 8530. Lines are open 8am to 6pm, Monday to Friday, and we're closed on weekends. We may record or monitor our calls
You’ll be asked to secure your booking using your card details. Then you can pay afterwards using Visa, MasterCard, Switch, Delta or Diners Club. We don’t accept cash or cheques, or American Express.
We welcome everyone. If you have any particular needs, please let us know when you book so that special arrangements and/or an extended appointment can be made for you, if necessary. If you have restricted mobility, we may need to give you additional information about parking or access to the building. If you have other difficulties, for example with communication, we recommend bringing someone with you (such as a signer). We do not have specialist equipment such as hoists.
Telephone and video consultations Yes. The call is by telephone or video so you won’t place anyone at risk if you do have the coronavirus.
In-person appointments at a health centre No. If you need information or advice, please visit NHS 111 online or call 111. If your symptoms become severe, please consider whether you need to call 999.
If you provide less than 24 hours’ notice, you’ll need to pay the full cost of the appointment. Before that, there’s no cancellation charge.
Any prescription issued will be private. This means that you’ll need to pay for your medication, and costs vary − it isn’t a flat fee like with the NHS. The price you pay could be more or less than the NHS fee, and includes the cost of the medication as well as any pharmacy dispensing fee. Costs vary according to the medication and possibly also the pharmacy. Bupa doesn’t have information about the cost of each drug.
If your private GP appointment is by telephone or video call, please consider in advance of your call which local pharmacy you’d like to use, in case the doctor provides a prescription. That way, the doctor can make arrangements to send the prescription directly to that pharmacy right away. You can then collect your medication or arrange to have it delivered if the pharmacy offers that service.
During the pandemic our health centres had to close, so we moved all of our private GP appointments to telephone or video calls. The convenience of these proved popular with our customers, so we’re continuing to offer them even though our health centres have all reopened. This means you have the choice of a remote/virtual appointment or a health centre appointment. In some circumstances, however, the GP may recommend that you have a face-to-face appointment.
You can choose to have a remote call by telephone or video. Just like a face-to-face appointment, you can discuss whatever you want. It’s all completely confidential and your personal data is secure.
We’ll send you simple instructions and a link before you have your call. You have two options:
- If you’re planning to use a laptop or desktop computer, you can take the call using your web browser
- If you’ll be using a smartphone or tablet, you’ll probably want to use an app.
If the GP thinks there are sound medical reasons for it, they may advise you to attend a face-to-face appointment. This could be at one of our Bupa health centres. There will be an additional charge for this appointment.
Please try to make sure you’re available at the time you booked, and answer the call promptly. If you do miss the call, the GP will make one further attempt to contact you. If you fail to answer again, we can’t continue with your appointment. At this point there may be two options:
- We may be able to reschedule your appointment, but there will be an additional cost for this.
- If we can’t reschedule, or you no longer want to go ahead, you’ll have to pay a cancellation charge. This will be the full cost of your appointment.
^ We may record or monitor our calls.
†The cost of issuing a prescription is included in your appointment fee, but you'll need to pay for the medication at the pharmacy of your choice. This cost is not a flat fee and will vary according to the medication you've been prescribed, and may also vary between pharmacies.
Terms and conditions for self-pay GP services (PDF, 0.1MB)
Bupa private GP services are provided by Bupa Occupational Health Limited. Registered in England and Wales No. 631336. Registered office: 1 Angel Court, London EC2R 7HJ
Bupa GP appointments are only available to persons aged 18 years and older.
Digital GP services are provided by Babylon Healthcare Services Limited. Registered in England and Wales No. 09229684. Registered office: 60 Sloane Avenue, London SW3 3DD
