Post operation and illness recovery
We can provide short term care for those recovering from an illness or operation, which is often referred to as convalescent care.
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Respite care for those recovering from an operation or an illness.
When you’ve been through surgery or you’ve had a debilitating illness, it’s important you receive the care and support you need to recover and rebuild your independence.
We provide short term care in our care homes, especially designed for those recovering from an illness or operation, which is often referred to as convalescent care.
We also provide short term care and respite in our care homes. Learn more about respite care and short stays.
What to expect
If you choose to receive your convalescence care in one of our care homes, you’ll be given an individual assessment to make sure all your needs can be met. This will help us create a personal care plan for you so you can focus on your recovery with peace of mind knowing you’ll be well looked after.
You’ll also be able to participate in a range of activities, enjoy well-balanced, delicious meals and we’ll take care of all your laundry. We offer some extras and additional services such as hairdressing, physiotherapy and chiropody in some of our homes – the home manager will be able to answer any questions you have about adding on extras. If you’re interested in finding out more about our convalescence care, our customer care team can answer any questions you may have.
Helping you recover
When you’ve been through surgery or have been unwell, it can place a big strain on your body. So it’s important that you receive the care and support you need to help you get on the road to recovery. A well-managed recovery can also help to reduce to risk of complications or needing further treatment.
Our convalescence care focuses on the recovery from an operation or debilitating illness. You might not still be considered ill, but your body may need a little bit of extra time to recuperate. A temporary stay in one of our care homes can help you get that extra time to recover while being able to relax in the knowledge that support is on hand when you need it.
Rosie’s story
It’s hard to know what’s involved when looking for care. We follow Rosie’s journey and how she helped her mum into a care home. This story is fictional with realistic examples that help to demonstrate how the process works.
You’ll see Rosie dotted around these pages, see her full story here
Help when you need it
Choosing a care home can be stressful, especially if you've never done it before. Where do you start? Well, right here. Our helpful, understanding care advisers offer free advice on anything from funding to finding just the right home.
Call a customer care adviser on 0345 600 4622^
Ask us to assess your situation and talk to you about paying for care, and how funding works.
Find care homes that might be right for you, and book one or more visits.
^ Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles. We may record or monitor our calls.
Arranging care can be stressful, we’re here to help
If you’re struggling to find the information you need or you’re unsure on what the next steps are, we can help. Based in Leeds, our small team provides free advice and support, six days a week.
Danny
Customer Care Team Manager
Kerrie
Customer Care Team
Emily
Customer Care Team
Ashley
Customer Care Team
Jacqui
Customer Care Team
Keith
Customer Care Team
Call the Customer Care Team for free advice and support, 6 days a week.
0345 600 4622^
^ Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles. We may record or monitor our calls.
