Nursing care
We offer both long and short term nursing care options for those with health conditions that need 24-hour hands-on care.
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24-hour support, whenever you need it.
When a health problem needs the ongoing attention of nurses, you’ll need around-the-clock care. Our care homes can provide 24-hour specialised nursing care, both long and short term. Residents will have the benefit and assistance they’d get from living in a residential care home, with additional nursing care.
What to expect
In our nursing care homes, you can expect the following:
- Registered nurses
- 24-hour nursing care
- Well presented, comfortable accommodation
- Freshly-prepared, nutritionally balanced meals
- Laundry and cleaning services
- Long and short-stay nursing care options
- Nursing care for those funded by the local authorities, private funding and NHS continuing care
Some of our care homes provide specialist care for specific conditions such as dementia, Huntington’s disease and young physical disabilities.
Our approach to nursing care
Our person-centered approach to nursing care means that you will be respected as an individual and treated with dignity. All our residents have their own personal care plan, which recognises their individual needs and wishes, and allows us to tailor our care to their likes and dislikes.
We also ask you, your friends and family to help us to create a plan called ‘my day, my life, my story’. This records your life story and helps us to get to know you and the things that are most important to you when you arrive.
Rosie’s story
It’s hard to know what’s involved when looking for care. We follow Rosie’s journey and how she helped her mum into a care home. This story is fictional with realistic examples that help to demonstrate how the process works.
You’ll see Rosie dotted around these pages, see her full story here
Help when you need it
Choosing a care home can be stressful, especially if you've never done it before. Where do you start? Well, right here. Our helpful, understanding care advisers offer free advice on anything from funding to finding just the right home.
Call a customer care adviser on 0345 600 4622^
Ask us to assess your situation and talk to you about paying for care, and how funding works.
Find care homes that might be right for you, and book one or more visits.
^ Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles. We may record or monitor our calls.
Arranging care can be stressful, we’re here to help
If you’re struggling to find the information you need or you’re unsure on what the next steps are, we can help. Based in Leeds, our small team provides free advice and support, six days a week.
Danny
Customer Care Team Manager
Kerrie
Customer Care Team
Emily
Customer Care Team
Ashley
Customer Care Team
Jacqui
Customer Care Team
Keith
Customer Care Team
Call the Customer Care Team for free advice and support, 6 days a week.
0345 600 4622^
^ Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles. We may record or monitor our calls.
