Pay as you go private GP appointments wherever you are
With our online GP service, you’ll always get the highest level of care. Get an appointment over a phone or online video consultation at a time that is best for you. Whether it’s in the evening, at the weekend or a bank holiday, we’re here for you. For your appointment, you must be in the UK and have a UK-based phone number
Whether you have a single concern, or there’s multiple issues you’d like to discuss, there are appointments to suit you. And if you need prompt advice, you can often see a GP on the same-day or the very next day. Prescriptions issued by Bupa GPs are private, but they are unable to prescribe medication for controlled drugs.
If you have a medical emergency you should contact 999 or go to A&E.
A medical emergency includes things like:
- chest pain
- severe or sudden breathing difficulties
- suspected stroke or seizure
- bleeding heavily
How do our private GP appointments work?
You can choose between a phone or video call, available seven days a week:
15-minute appointment
Weekdays from £59
Evenings and weekends from £79
30-minute appointment
Weekdays from £99
Evenings and weekends from £109
45-minute appointment
Weekdays from £140
Speak to a Bupa GP
By phone: Your GP will call you at your appointment time.
By video: We’ll share a link with you when you book your appointment, your GP will join the video call using the same link.
Your next steps
If needed, we can organise a private referral. Your GP can also issue a private prescription to a pharmacy for you to pick up or organise delivery – you’ll just need to pay for your medication†.
Why choose Bupa’s remote private GP services?
- You don’t need to be a Bupa member to book an online GP appointment
- If it’s urgent, you can often see a GP on the same day or the very next day. If you have a medical emergency you should contact 999 or visit A&E.
- We’ll let you know our costs upfront so pricing is clear.
- Our trusted service is available to you safely and securely, and it won’t affect your NHS service.
- You can get a remote GP appointment during evenings and on Saturdays.‡
- If required, the GP can issue a digital prescription, the medication can then be delivered to your chosen address or collected from a pharmacy.†
We offer phone or video GP appointments that fit around your busy schedule.
Choose a 15-minute appointment for £59, a 30-minute appointment for £99 or 45-minute appointment for £140 and speak to a GP from the from the comfort of your home.
We do our best to offer online GP appointments on the same day or very next day, so you can get the help you need as quickly as possible.
We also offer online GP appointments during evenings and weekends‡.
Appointments for under 18s are available from £59. To book, please call us on 0330 057 6744.
We may record or monitor our phone calls. Lines are open Monday to Friday 8am to 6pm and we’re closed on weekends
We offer out of hours appointments‡ in the evening and at the weekend, so that you can get the care you need at a time that’s best for you.
Choose a 15 minute virtual phone or video appointment from £69 or a 30 minute virtual phone or video appointment from £109.
We offer out of hours appointments‡ including Sundays and bank holidays, so you can speak to an expert whenever a concern arises.
Choose a 15 minute virtual phone or video appointment from £79 or a 30 minute virtual phone or video appointment from £119
Our remote GP services
Skin complaints
Skin problems can be upsetting, besides any pain or itching. We can often spot skin conditions and help you move forward with restoring your skin health.
Women’s health
You can talk to the doctor about any female health concerns. From general check-ups to personalised period and menopause care plans, we’re here to help.
Men’s health
Our GPs can help with all aspects of male health, from testicular and prostate problems to erectile dysfunction.
Same day GP appointment
Feeling unwell and want to speak to someone quickly? We’ll try and get you private GP treatment today.
Mental health
Our private GPs are here for your mental health, too. So you can book an appointment if you feel like you’ve been struggling.
Abdominal issues
Abdominal problems can have a big impact on your life. Our private doctor will listen and discuss any symptoms you may have had.
Our other GP services
In person GP appointments
If you’d rather see a private GP in person, we also offer face-to-face appointments. You can select this option when you make a booking, or if you’d like more information on our in person services, you can discover what we have on offer.
GP subscriptions
You can’t predict when you’ll need a GP, so it’s handy to have one waiting. Bupa Well+ Bronze offers GP subscription plans, giving you rapid access to 15-minute appointments whenever you need support.
Same day GP appointments for children
Available from £59
We now offer GP appointments for infants and children under the age of 18 via our remote video service (UK wide). We also offer face-to-face appointments at most of our .
Please note that these appointments cannot be booked online.
For more information or to book call
We may record or monitor our phone calls. Lines are open Monday to Friday 8am to 8pm, Saturday 9am to 5pm.
We're now providing remote consultations with a private GP either by telephone or video, depending on your preference. During the consultation you can talk to the GP about any health concerns you have, safely and securely. In some circumstances, you may be required to have a face-to-face appointment if recommended.
No, our online GP appointments are available to self-pay customers. If you are a Bupa insurance customer, you may already be eligible for Digital GP appointments. Please check your policy for further details.
Weekday telephone and video consultations
£59 for 15 minutes
£99 for 30 minutes
£140 for 45 minutes
Appointments in the evening, on weekends and bank holidays will cost more.
If further or follow up appointments are necessary costs will depend on what is needed.
Payment for the appointment can be made by any of the following credit, debit or charge cards; Visa, MasterCard, Switch, Delta, American Express or Diners Club. At this time, we’re not accepting cash or cheque. You’ll be required to secure your booking with card details.
You can book online or call our booking team 0800 665 577^
Yes, if an appointment is available and you would like one the same day, you'll be offered this at booking.
Alternatively, if you're booking online and would like to check if an earlier appointment is available, call us on 0800 665 577^. Our GPs offer appointments up to 8pm on weekdays and 1pm on Saturdays, where available.
Where a same day appointment isn't available, we’ll offer you an alternative. If a sooner appointment opens up, we’ll be in touch.
Yes. This is a remote consultation, so if you have symptoms of the coronavirus the appointment can still be carried out. Currently we’re not providing testing for coronavirus and will not be able to offer a face-to-face appointment. If necessary, the GP can discuss the next best steps for you if you need additional care.
Please try to ensure you answer the telephone promptly. Should you miss the call, the doctor will make a further attempt to contact you. If you fail to answer again, we will not be able to carry out the appointment and it may be necessary to reschedule your appointment at an additional cost. A cancellation charge will be equal to the full cost of your appointment and will also be made to any appointments which are cancelled or rescheduled with less than 24 hours notice.
Yes. The video call can either be accessed through an app or via your web browser, you will be sent a link to both options before your call.
If for any reason you’re disconnected during the call, the doctor will attempt to call you back. They will attempt a maximum of 3 times. If this is not possible or they cannot reach you a member of our bookings team will contact you to rearrange the call. There may be an additional charge for any further appointments.
If you do not receive a call within your time period, please contact the bookings team on 0345 604 0612^ to check we have the correct phone number.
If the GP decides that you need a prescription they will issue a digital prescription though our partner pharmacy. They will email you a link so you can arrange delivery or collect the prescription from a pharmacy of your choice. Any prescription issued will be a private prescription. This will incur a variable charge (as opposed to NHS flat fee), which will be the cost of the drug dispensed as well as a dispensing fee applied by the pharmacist. This will vary by drug and may vary by pharmacy. Bupa does not hold information about the costs of each drug and we do not charge for giving out the prescription.
A Bupa GP cannot prescribe medication for controlled drugs including:
- Semaglutide (unless from a Weight management plan appointment)
- Benzodiazepines (such as diazepam)
- Controlled drugs (including gabapentin and pregabalin)
- Codeine based medications (including Co codamol)
- Sleeping tablets (such as Zopiclone or Zolpidem)
- Paxlovid
We are currently unable to provide minor surgery or a dressings service.
We do not prescribe controlled drugs, for example morphine or related medications or certain sedatives. However, we can refer you to an appropriate service for help with conditions requiring such medications.
We do not provide fit notes for work that are department of work and pensions compliant or fit notes for sporting activities, such as marathons.
All prescriptions are issued at the doctor’s discretion. It is important to note if you have a medical emergency, you should contact 999 or visit A&E as soon as possible.
We can only give sick notes for work if you have come to see us about that illness or condition. A Bupa GP can't certify an illness they haven't seen, unless you have a consultant letter or evidence of a hospital admission. What happens if a remote GP recommends a face-to-face appointment?
If the GP deems it medically necessary, you may be advised to attend for a face to face appointment. If appropriate this can be provided at one of our Bupa Centres. There will be an additional charge for the face to face appointment.
Please call the bookings team on 0800 665 577 and they'll be able to help you. We can't take online bookings at present.
We may record or monitor our phone calls. Lines are open Monday to Friday 8am to 8pm, Saturday 9am to 5pm.
We are unable to offer vaccinations in our health centres.
We cannot deal with any medical emergencies in centre or remotely, please dial 999 or 111 for assistance.
We can offer blood tests to 16 and 17 year olds if the doctor feels these are necessary. The person having the blood tests will need to give their consent.
The GP could refer you on to another service privately (at an additional cost). They can't refer into NHS secondary care, but they can contact your NHS GP (with your permission) about their recommendations. Secondary care means services from specialists who you don't usually see at first contact. For example if you need an echocardiogram (a type of heart scan)
What's next?
Call us
For more information, or to make a booking, please call us.
We may record or monitor our phone calls. Lines are open Monday to Friday 8am to 8pm. Saturday 9am to 5pm.
Limits apply to services included in your GP Subscription. Scans and tests are not included. Please check your subscription for details. Access to in-centre GPs available from Monday to Friday 8am to 8pm and Saturday 9am to 5pm (at selected sites) . Remote - 6am - 10pm weekdays, 8am - 10pm weekends and bank holidays.
Terms and conditions for GP subscription (PDF, 0.9MB)
^We may record or monitor our phone calls. Lines are open Monday to Friday 8am to 8pm. Saturday 9am to 5pm.
‡ Remote GP only. Subject to availability
† The cost of issuing a prescription is included in your appointment fee, but you'll need to pay for the medication at the pharmacy of your choice. This cost is not a flat fee and will vary according to the medication you've been prescribed, and may also vary between pharmacies.
Bupa private GP services are provided by Bupa Occupational Health Limited. Registered in England and Wales with registration number 631336. Registered office: 1 Angel Court, London EC2R 7HJ
Bupa GP appointments are available to people aged 18 years and older. However, we do offer GP appointments for children aged between 1 and 18 virtually and at selected centres.
