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Further information and support
Expert reviewer, Moya Kerr, Cognitive Behavioural Therapist at Bupa
Next review due September 2023
Whether you’re managing your own mental health, or thinking about your employees, there’s support and services available to you.
Services within your organisation
There are services and teams within your place of work that are there to help and support you.
Employee Assistance Programme (EAP)
This is typically a free, confidential counselling and advisory service for employees. Not all workplaces will have an EAP but many large organisations do. EAP has telephone counsellors available 24/7, 365 days a year and can also signpost for legal, financial, family, child and elderly care support.
Unfortunately, in most cases, staff don’t know what they offer and don’t turn to them for support. If your organisation has an EAP, investigate what it offers and how it can help. If you’re a manager, it might be helpful to check your team knows about it too.
Human Resources (HR) team
Your HR team should be able to help you with your rights, information on policies and processes, legal requirements and possible adjustments. They may also be able to help managers talk to mental health nurses or a crisis team if they’re concerned about a member of staff.
Occupational health
Occupational health provides advice about managing your health in the workplace and any reasonable adjustments that might be suitable. They can give employers and managers more information about conditions and how it might affect your work. Smaller organisations may use an external occupational health provider.
Mental Health Direct Access
If your organisation has EAP with Bupa or you have a private medical insurance policy, you may have access to Bupa’s team of mental wellbeing practitioners. This team will complete in-depth mental health assessments, provide low level interventions and referrals to ongoing clinical, therapeutic care.
Support and information for employees and managers
Mental health hub
Our Mental Health hub has a range of information and advice around mental health and wellbeing, including conditions, treatments and taking care of yourself.
Guide for managers
Open up at work - Manager’s guide. This is a guide covering some of the key points of this information. Download and print out for easy reference.
Work-related stress
See our topic page on Work-related stress. Learn about the impact it can have and how to spot and treat it.
External charities and organisations
There’s a wealth of information out there to help you at work, as an employee or manager. We’ve pulled together some of the best resources to support you.
- Mind – Mental health at work.
- Mind – Taking care of yourself at work.
For managers
- Health and Safety Executive (HSE) – Management standards for work-related stress.
- Mind – Thriving at work – implementing core mental health standards in the workplace.
- Time To Change – Support for employers.
Recruitment
- Mind/Chartered Institute of Personnel and Development (CIPD) – People Managers’ guide to mental health. A good practice guide covering all aspects of mental health and the workplace. Good practice in recruitment starts on page 11.
Disciplinary and grievance
- ACAS guidelines on disciplinary and grievance procedures.
- Your EAP legal team may also be able to help.
Flexible working, sickness and return to work
- CIPD – Return to work support after long-term sickness.
- CIPD – Absence management and measurement.
- Department for Work & Pensions – Getting the most out of the fit note.
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At Bupa we produce a wealth of free health information for you and your family. This is because we believe that trustworthy information is essential in helping you make better decisions about your health and wellbeing.
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Related information
Work-related stress
Work-related stress is how you feel when you have demands at work that exceed your ability to cope.
How can I improve mental health and wellbeing within my team?
About mental health
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Other helpful websites
- Mind
www.mind.org.uk
Infoline: 0300 123 3393 (or text 86463) - CIPD
www.cipd.co.uk
- Mind
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Author information
Reviewed by Clare Foster, Freelance Health Editor, and Alice Windsor, Specialist Health Editor, Bupa Health Content Team, September 2020
Expert reviewer, Moya Kerr, Cognitive Behavioural Therapist at Bupa
Next review due September 2023
Did our information help you?
We’d love to hear what you think. Our short survey takes just a few minutes to complete and helps us to keep improving our health information.
Legal disclaimer
This information was published by Bupa's Health Content Team and is based on reputable sources of medical evidence. It has been reviewed by appropriate medical or clinical professionals and deemed accurate on the date of review. Photos are only for illustrative purposes and do not reflect every presentation of a condition.
Any information about a treatment or procedure is generic, and does not necessarily describe that treatment or procedure as delivered by Bupa or its associated providers.
The information contained on this page and in any third party websites referred to on this page is not intended nor implied to be a substitute for professional medical advice nor is it intended to be for medical diagnosis or treatment. Third party websites are not owned or controlled by Bupa and any individual may be able to access and post messages on them. Bupa is not responsible for the content or availability of these third party websites. We do not accept advertising on this page.
For more details on how we produce our content and its sources, visit the About our health information section.
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