Services within your organisation
There are services and teams within your place of work that are there to help and support you.
Employee Assistance Programme (EAP)
This is typically a free, confidential counselling and advisory service for employees. Not all workplaces will have an EAP but many large organisations do. EAP has telephone counsellors available 24/7, 365 days a year and can also signpost for legal, financial, family, child and elderly care support.
Unfortunately, in most cases, staff don’t know what they offer and don’t turn to them for support. If your organisation has an EAP, investigate what it offers and how it can help. If you’re a manager, it might be helpful to check your team knows about it too.
Human Resources (HR) team
Your HR team should be able to help you with your rights, information on policies and processes, legal requirements and possible adjustments. They may also be able to help managers talk to mental health nurses or a crisis team if they’re concerned about a member of staff.
Occupational health provides advice about managing your health in the workplace and any reasonable adjustments that might be suitable. They can give employers and managers more information about conditions and how it might affect your work. Smaller organisations may use an external occupational health provider.
Mental Health Direct Access
If your organisation has EAP with Bupa or you have a private medical insurance policy, you may have access to Bupa’s team of mental wellbeing practitioners. This team will complete in-depth mental health assessments, provide low level interventions and referrals to ongoing clinical, therapeutic care.