
Coronavirus help and support
Discover the latest updates, support and guidance about COVID-19 and how we’re supporting our customers. Learn more about this

Health insurance.
Giving you choice and flexibility.
Our health insurance is there for the ups, the downs and in-between. Our products can be adapted to suit your needs.

Pay as you go
healthcare.
You don’t need to have health insurance to take advantage of our services. We have a wide range of pay as you go treatments available, from physiotherapy appointments to hip surgery and access to private GPs.

Care homes.
Care is at the heart of everything we do.
We’re here to support your whole family with planning for the future and making the most of later life. We provide both long and short-term residential and nursing care.

Dental care.
Our services are open to everyone.
You don’t need to have Bupa insurance to use our dental services. We have a whole range of treatments and services available, so you’ll be able to find the right option for you.

Health cash plans.
Spread the cost.
Our cash plans can help you spread the cost of some of your everyday healthcare needs. Our cover provides a number of benefits, such as money back towards eye tests, dental treatments and prescription eyewear.
Women's health in focus
Our Women’s Health Hub explores key health concerns for women, from expert advice about particular conditions to screening information and even guides for the workplace.

Health information.
Reliable and free.
We have a wealth of free, trusted information on over 500 health topics. You’ll also find advice from our experts about staying healthy and living well.

Already a member?
Sign in to your online account.
Your online account allows you to manage your health insurance online. It can also be used to view and download the results of your recent health assessment.
Alternatively, find out all you need to know about making a claim, accessing policy information and contacting our specialist team.
Healthy planet, healthy people
Bupa’s purpose is:Helping people live longer, healthier, happier lives and making a better world.
Our physical and mental health is fundamentally connected to that of the planet. So we’re working hard to make a better world, for everyone.
Get a free health assessment for every employee covered with small business health insurance.
OFFER ENDS 29 JULY 2022
Get a quote and go ahead with a start date on or before 29 July 2022 and you’ll have access to a free health assessment for every main member covered. For new small business customers covering between 2 and 10 employees and who purchase directly from Bupa only. T&Cs apply†
Call us on 0345 266 8974^ to find out more..

Personal contact line
0800 600 500 ^
^ Lines are open Monday to Friday 8.30am to 6pm. We may record or monitor our calls.
Members contact line
0808 271 6085 ^
^ Lines are open Monday to Friday 8.30am to 6pm. We may record or monitor our calls.
Business contact line
0345 266 8974 ^
^ Lines are open Monday to Friday 8.30am to 6pm. We may record or monitor our calls.
†Direct Access telephone services are available as long as the symptoms are covered under the policy. If your cover excludes conditions you had before your policy started, we’ll ask you to provide evidence from your GP that your symptoms are not pre-existing for a period of up to two years from policy start date (or five years in the case of mental health). We can then refer you to a consultant or therapist through the Direct Access service. Always call us first to check your eligibility.
Babylon Healthcare Services Limited is a limited company registered in England and Wales No 9229684. Registered office: 60 Sloane Avenue, London SW3 3DD.
Bupa Anytime HealthLine and Digital GP are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.
Bupa health insurance, dental insurance and cash plan are provided by Bupa Insurance Limited. Registered in England and Wales No.3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851.
Bupa Health Assessments and Occupational Health services are provided by Bupa Occupational Health Limited. Registered in England and Wales No.631336. Registered office: 1 Angel Court, London, EC2R 7HJ.
We'd like to advise patients that many images and videos used throughout our website were taken and produced before the COVID-19 outbreak. Therefore social distancing rules and extra levels of PPE are not displayed.
†Terms and conditions
- In these terms and conditions, references to “Bupa” are to Bupa Insurance Limited, which may act through its agent Bupa Insurance Services Limited.
- Subject to these terms and conditions, eligible clients will receive access to one free Bupa Be.Reassured Health Assessment (the “Health Assessment”) for each main member (“Members”) covered when purchasing a new Bupa Select Company PMI Policy (the “Select Policy”) for up to 10 members (the “Offer”). The Offer cannot be used against any other Bupa product or service. Bupa Health Assessments are provided by Bupa Occupational Health Limited.
- The Offer is available to UK registered small or medium sized corporate entities (including, for example, companies, partnerships, and associations) covering between 2 and 10 Members inclusive (“SMEs”) who purchase a new Select Policy directly from Bupa.
- The Offer is available to new or switching SME clients only and is not available for the following:
- a. SME clients who purchase their Select Policy to cover more than 10 Members; or
- b. SME clients who purchase their Select Policy through an intermediary; or
- c. existing Bupa clients who hold a policy for any Bupa product or service.
- Free Health Assessments must be booked on or before the date falling 3 months after the Select Policy start date (the “Booking Period”) and will be available during this period subject to the Select Policy being active.
- The Offer is only available for new or switching SME clients for whom a quote is provided for a Select Policy between 1 July 2022 and 29 July 2022 inclusive. Quotes are valid for 28 days and the Select Policy must have a start date between 1 July 2022 and 29 July 2022 inclusive. Bupa’s standard Terms of Business and Bupa Select Policy Terms & Conditions will apply.
- The Offer will not be applied in subsequent policy years and will not be available to Members who are added to the Select Policy after it has started. Members who are removed from the Select policy will no longer be eligible to claim a free Health Assessment. If you wish to continue to have access to Health Assessments for Members after the Booking Period, or if you wish to offer Health Assessments to new joiners after the Select Policy start date, you must request this and pay any applicable fees and charges.
- Health Assessments are carried out at Bupa Health Centres. Not all types of Health Assessments are available at each Bupa Health Centre. For details of our Health Assessments, see bupa.co.uk/business/health-wellbeing-services/employee-health-assessments and for the locations of Bupa’s Health Centres, see finder.bupa.co.uk
- Appointments for Health Assessments are subject to availability. Members must contact the Health Assessment booking team directly on 0345 604 0612 to arrange an appointment. Bookings cannot be made online. All appointments must be made at least 5 working days in advance.
- A cancellation policy applies to all Health Assessments booked but not attended. Members can change or cancel their Health Assessment appointment up to 5 working days before their scheduled appointment. If the Member cancels with less than 5 working days’ notice, or does not attend the appointment, the Member will lose eligibility for the free Health Assessment.
- Bupa reserves the right to decline to offer a Select Policy in its absolute discretion, and Bupa’s decision regarding any aspect of this promotion is final.
- Bupa reserves the right to cancel, suspend, amend or withdraw the Offer at any point without prior notice.
- The Offer is non-exchangeable, non-transferable, has no cash value/alternative and cannot be used in conjunction with any other promotions or offers except for Bupa’s free 2-year fixed price offer (the “Fixed Price Offer”) which allows new SME clients to fix the price of the Select Policy for 2 years subject to separate terms and conditions. The Fixed Price Offer is not available for the following:
- a. SME clients who are switching from an alternative company health insurance provider; or
- b. SME clients who purchase their Select Policy through an intermediary; or
- c. existing Bupa clients who hold a policy for any Bupa product or service for the benefit of their employees.
- The Fixed Price Offer guarantees the price of the Select Policy for 2 years. However, this is not protected from any increases in Insurance Premium Tax (“IPT”) at the first renewal. Changes to Members on the Select Policy made during the 2-year fixed period may also affect the price at the first renewal, although the rate per member will remain fixed. Examples of changes to the Select Policy include (but are not limited to): adding or removing members from the Select Policy, complimentary babies becoming paid-for child dependants at the first renewal, and child-dependants reaching the age of 24 during the first fixed year who would then be required to pay the adult rate in the second fixed year.
- Please note, you may not be able to amend the benefit options of the Select Policy at your first renewal when choosing the Fixed Price Offer. Examples of benefit options include facility access, out-patient limits and levels of excess.
- When calculating renewal prices for a Select Policy after the Fixed Price Offer has ended, Bupa considers additional factors such as (but not limited to) claims history, age of members, the rising cost of healthcare and IPT, which will be factored into each year’s renewal subscription.
- Bupa will use any personal information in accordance with its privacy notice which can be found at bupa.co.uk/privacy
- To the fullest extent permitted by law, Bupa and its group companies shall not be liable to the SME client or any of its employees for any claims, damages or any other losses whatsoever under or in connection with the operation of the Offer.
- These terms & conditions shall be governed by English law and the parties submit to the exclusive jurisdiction of the courts of England and Wales.