Accessibility
We aim to give the best experience to all our users and ensure that whatever device or technology they’re using, our content is always available.
We aspire to meet the accessibility standards set out by the Web Accessibility Initiative (WAI) - the internationally recognised standard produced by the World Wide Web Consortium (W3C). We are working towards compliance with all WAI priority one checkpoints.
We also aim to test on a range of popular current devices (mobile, slate and tablet - portrait and landscape) across various mobile platforms and browsers.
We support the latest versions of the following web browsers:
Windows
Internet Explorer 8
Internet Explorer 7
Google Chrome (latest version)
Mozilla Firefox (latest version)
Mac
Google Chrome (latest version)
Mozilla Firefox (latest version)
Help with downloads
Mobile
Google Nexus 4+, Samsung Galaxy Series, HTC One and Desire Series, Sony Xperia Series, Samsung Galaxy Tab+, Motorola Series – Version 4.x on Chrome and Android browser
Lumia Series – Version 8.1 on IE
Tablets
Samsung Galaxy Tab+ - Version 4.x on Android and Chrome
Navigating our websites
For non-mouse users and those that use screen readers, Bupa website pages can be accessed using your standard keyboard shortcuts and links are made as descriptive as possible.
Customising our Bupa websites
Customising settings in:
Firefox Internet Explorer Google Chrome
About Bupa
Read more
Our history
In April 1947, 17 provident associations joined together to form Bupa with the purpose of preventing, relieving and curing sickness and ill health.
Contact us
We have a team on hand to answer your questions, call us on 01784 410 900 ^
^ We may record or monitor our calls.
^ We may record or monitor our calls. Lines are open Monday to Friday 8am to 8pm and Saturday 9am to 12.30pm.
† Direct access telephone services are available as long as the symptoms are covered under the policy. Pre-existing and chronic conditions are normally excluded. Direct access services may not be available for some underwriting methods. Please call us to allow us to check your eligibility for the direct access service.
Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London, EC2R 7HJ.