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Support for patients

Advice and guidance for patients awaiting treatment

We’re here to help you prepare for your treatment, and support you if you experience treatment delays. We can help you to access care quickly as the healthcare system returns to normal.

Find out about the support & advice you can access

Health information, articles and resources from our experts to help you adjust to this new normal

Bupa Buddy

Having someone to chat to can help fend off boredom and loneliness amongst any elderly relatives who’re shielding or self-isolating. That’s why we’ve created our Bupa Buddy service.

Latest updates to our products and services

Read more information on coronavirus and specific Bupa products and services

Support for intermediaries, employers and your employees

Information, FAQs and resources for employers and intermediaries

Worried about symptoms, or need urgent help?

Access the latest guidance and answers to frequently asked questions

The situation with coronavirus (COVID-19) is continuously changing. To ensure you have the latest information, advice and guidance explore these external links and resources.

World Health Organization
Read the latest updates from the World Health Organization (WHO)
https://www.who.int/emergencies/diseases/novel-coronavirus-2019

UK Government
Find out more about the UK Government response from Department of Health and Social Care and Public Health England
https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response

NHS England
Read NHS information about how coronavirus is spread and how to avoid catching or spreading germs.
https://www.nhs.uk/conditions/coronavirus-covid-19/

Travel information
If you are looking for information on how the coronavirus outbreak may affect your travel plans, please follow the guidance of the Foreign and Commonwealth office.
https://www.gov.uk/guidance/travel-advice-novel-coronavirus

Get advice about travelling abroad, including the latest information on coronavirus, safety and security, entry requirements and travel warnings.
https://www.gov.uk/foreign-travel-advice

For the latest situation reports, and a map of affected areas see the latest from the
World Health Organization.

Read previous updates from Bupa

Bupa health insurance, dental insurance, cash plan and travel insurance are provided by Bupa Insurance Limited. Registered in England and Wales No.3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851.

Bupa health assessments, Occupational Health services and Bupa Private GP services are provided by Bupa Occupational Health Limited. Registered in England and Wales No. 631336. Registered office: 1 Angel Court, London EC2R 7HJ

Bupa Dental Care is a trading name of Oasis Healthcare Limited. Registered in England and Wales No. 03257078. Registered office: Bupa Dental Care, Vantage Office Park, Old Gloucester Road, Hambrook, Bristol, United Kingdom BS16 1GW

We'd like to advise patients that many images and videos used throughout our website were taken and produced before the COVID-19 outbreak. Therefore social distancing rules and extra levels of PPE are not displayed.

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