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Answers to questions you may have about your Bupa travel insurance cover and the UK’s withdrawal from the European Union in March 2019

Until the UK’s withdrawal agreement from the European Union (EU) is finalised there’s likely to be uncertainty about travel to and from the EU after 29 March 2019.

If you’re planning to travel to or from the EU after this date, please check your Bupa travel policy to make sure you’re clear about what’s covered before you book any transport or accommodation.

We’re here to help

We’ve prepared these answers to some questions you may have. If you’re unsure about what is and isn’t covered by your policy or have more questions, please call us on 0800 00 1022^ between 8.30am and 6pm Monday to Friday and 9am and 1pm on Saturday or email us and we’ll be happy to help.

Currently, the UK leaving the European Union will have no impact on your travel insurance policy. Your policy wording document sets out exactly what is and isn’t covered. If you’re unsure about this or have questions, please call us. We’ll be happy to help.

Yes, your Bupa travel insurance policy will still cover you for travel to and from European countries. All the terms, conditions and exclusions in your current policy will still apply.

No. Your policy doesn’t cover transport cancellations and this won’t change as a result of the UK’s withdrawal from the European Union. Therefore, if the company you have booked transport with cancels your travel, this won’t be covered by your Bupa travel insurance. If you’re booking flights, you may wish to pay with your credit card or book with an ATOL or ABTA registered company to give you some protection in case your flight is cancelled.

No. Your policy doesn’t cover transport (e.g. flight, ferry, cruise, train) cancellations and this won’t change as a result of the UK’s withdrawal from the European Union. Therefore, if the company you have booked transport with cancels your travel, this won’t be covered by your Bupa travel insurance. If you’re booking flights, you may wish to pay with your credit card or book with an ATOL registered company to give you some protection in case your flight is cancelled.

Your policy provides you with missed departure cover for specific reasons which are set out in your policy wording. This won’t change as a result of the UK’s withdrawal from the European Union. Please make sure you leave enough time to get to your departure point before your outward or return trips.

If you’re booking flights or other transport, you may wish to pay with your credit card or book with an ATOL registered company to give you some protection in case your transport is cancelled.

Details of the UK leaving the European Union are not yet finalised. If the UK leaves the European Union with a deal, there will be a transition period and current European Union arrangements will continue to apply after 29 March 2019 until the end of December 2020. If this transition period is agreed, current travel arrangements won’t change until the end of this period. If there is a no deal scenario on exiting the European Union, there is uncertainty at this stage about how this will impact travel arrangements.

Your policy provides you with cancellation cover for specific reasons which are set out in your policy wording. No longer wishing to travel is not one of these reasons and no cover is available for this.

Details of the UK leaving the European Union are not yet finalised. If you’re planning to travel outside the UK, it’s important to make sure you have the correct level of travel insurance including medical cover, and that you have the correct documents with you when you’re abroad. If you’d like to find out about the options available, please call us on 0800 00 1022^ between 8.30am and 6pm Monday to Friday and 9am and 1pm on Saturday.

Details of the UK leaving the European Union are not yet finalised. The Government’s advice for travel after 29 March 2019 is to have at least six months left on your passport from the date you’re due to arrive in a European Union country. This applies to both adult and child passports issued by the UK, Gibraltar, Guernsey, the Isle of Man and Jersey.

Find out more information about passports, including 10-year passports renewed early, on the HM Passport Office guidance page.

Your policy provides you with cancellation cover for a specified number of reasons as outlined in your policy wording. Cover isn’t available if you don’t have a valid passport.

Details of the UK leaving the European Union are not yet finalised. You should check with the DVLA if you’ve got any questions about your driving licence. You may need an international driving licence if you’re not travelling within the European Union.

If you are planning to drive in Europe, it’s important to make sure that you’ve got the right motor insurance and that you’re carrying the correct documents with you when you’re abroad.

Find more information about driving in Europe

No. Your Bupa travel insurance policy won’t change for cancellations. Please check the ‘what is covered’ section of your policy wording for more information. You may wish to check with the hire company about cancellation rights and their terms and conditions before you book your hire vehicle.

If you’re booking accommodation, transport or renting a car, you may wish to pay with your credit card or book with an ATOL registered company to give you some protection in case your transport is cancelled.

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January 2019

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